Is it possible to restore my xbox live gold subscription?

JaySansonetti · Nov 4, 2020

Since 12/26/2019 I have paid for 15 months of xbox live gold.

At this time this service is not working. I believe my son mistakenly cancelled the subscription at some point during the year on his xbox.

I believe I am entitled to 15 months of xbox live gold, starting on 12/26/19, since that is what I paid for.

The purchases are clearly shown in my account's order history.

I would like to be provided with the subscription length that I paid for.

My case # is [mod removed]

My email address is [mod removed]

My phone # is [mod removed]

Please respond.

Thank you

:)

Smwutches

You would need to contact support for assistance. http://support.xbox.com/contact-us

You should never post your personal information on a public forum.

LunaLight7

If the months of Ultimate are less than XBox Live Gold, call for assistance and restore this conversion. Ask for the Xbox Live Gold as a Seperated Subscription. This way when XGP Ultimate expires you will have Xbox Live Gold available.

WPAK

Hi there,

As far as I know, It's not possible to permanently delete an Xbox Live account, you can only cancel it (which means cancelling the xbox gold subscription)

support.xbox.com/.../cancel-xbox-live-gold-subscription

SVVOVANN

I think this opportunity is temporary. Microsoft can and probably will stop the possibility of exchanging game pass and live gold subscriptions for game pass ultimate, since the price and subscriptions are not the same. Few xbox users will buy a game pass ultimate subscription with the possibility of free exchange for example: live gold on ultimate!

DominumStige

Hi!

It's possible to
share the same Gold subscription on two consoles in the family. That way you don't have to buy a new subscription.

Is it possible to restore my xbox live gold subscription?