Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox...

Discus and support Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox... in XBoX Games and Apps to solve the problem; I am getting rid of my Xbox and i have multiple game add-ons that i have bought and i want to know if i can still refund them.... Discussion in 'XBoX Games and Apps' started by Isaac Rose1, Jan 26, 2025.

  1. Isaac Rose1
    Isaac Rose1 Guest

    Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox...


    I am getting rid of my Xbox and i have multiple game add-ons that i have bought and i want to know if i can still refund them.

    :)
     
    Isaac Rose1, Jan 26, 2025
    #1
  2. ngocphi Win User

    Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox and want to try to get refunds for everything and i want to know if it’s possible.

    That's the cost of switching platforms there is no way to reverse digital purchases your only option is physical disk purchases to sell at a significant loss
  3. Tezzarrific Win User

    Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox and want to try to get refunds for everything and i want to know if it’s possible.

    once purchased then no, there is a small window to ask for a refund but not everything, that is up to 14 days after purchase or not logged an extended amount of time in game with the items.

    basically like with everything else in life, you bought it you keep it, there is no way to refund, trade or sell.
  4. Sodangidni Win User

    Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox and want to try to get refunds for everything and i want to know if it’s possible.

    Hello, Isaac R. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

    I regret to inform you, but the answer is no. Actually, you can request a refund for an item within 14 days of purchase. So, if this time already passed, and you attempt to request a refund, it will be rejected.

    Additionally, I take this opportunity to share the refund criteria that Microsoft has:

    “Refunds are typically issued for requests meeting the following criteria:

    Requests are made within 14 days of the purchase date
    Requests are for games in which you haven’t accumulated a significant amount of play time

    Note: As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.

    Be aware that submitting a request doesn’t guarantee a refund, especially if it doesn’t meet the above criteria.”

    Reference link:
    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    I know this is not the answer you were expecting, but your kindness and understanding are appreciated.

    Regards,

    Arturo.
  5. Alfie State Win User

    Refund error

    Xbox always are weird with refunds, I’ve only used one refund this year and they said I’ve used all my refunds and wouldn’t give me my money back so I lost out on 13 quid they didn’t help me at all even when I got in touch
  6. Leopush Win User

    How do I get Microsoft to delete content from clubs i’m no longer in

    This answer has nothing to do with my question so let me re phrase it. I am no longer in the club mentioned above. Meaning I have left the club already. The problem being that my comments I’ve made are still in the club from the past few years I’ve been in the club. I cannot join the club to delete my comments. I’m getting Xbox communication banned every few weeks because someone is searching for offense comments I’ve made in the past two years and reporting them. There’s nothing I can do myself to get rid of the comments.
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Is it possible to refund digital add-ons i’ve had for a year? I am getting rid of my Xbox...

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