Is it possible to recover a dead relatives Xbox account?

Hello, AshIsGoth. I'm Arturo, a community user like you, and I'll be glad to provide assistance with this today.

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That being said, did you remember the last time the account was used? This question is asked because Microsoft has a policy that states that after 2 continuous years of inactivity, the Microsoft account is deleted automatically.

See the full policy and exceptions here:
https://support.microsoft.com/topic...y-policy-7c0a9fa7-0982-b7c6-fd72-df852b63699f

So, if this relative's account wasn't used in more than 2 years, it's likely deleted now. But, if that's not the case and if you didn't try. You can attempt to recover the account by submitting the account recovery form, which can be accessed here:
https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Note: If the owner enabled 2-step verification in the past, please be aware that the recovery form will not work.

Furthermore, you may want to check out this article about contacting Microsoft support regarding a lost account:

https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

If you have any other inquiries, please let me know.

Regards,

Arturo.

A friend of mine has been dead for quite a long time is still alive, at least on Xbox live, and many people have talked about harassing their dead friends and relatives in Forza gave him closure. I don’t see his account going away

I am having the exact issue as the original poster. Is this a problem with Xbox ? Or is my relatively new Xbox hardware already dead?

Red Dead Redemption 2, could live there in relative peace.

Red Dead Redemption 2, could live there in relative peace.