Is it possible to add a new email to am account without verification from the current email?

Discus and support Is it possible to add a new email to am account without verification from the current email? in XBoX Accessibility to solve the problem; I have an account and I want to add a new email because the old email was hacked but when I try to add a new one or try to unlink my game accounts from... Discussion in 'XBoX Accessibility' started by Owen McHugh, May 6, 2025 at 1:52 AM.

  1. Owen McHugh
    Owen McHugh Guest

    Is it possible to add a new email to am account without verification from the current email?


    I have an account and I want to add a new email because the old email was hacked but when I try to add a new one or try to unlink my game accounts from the xbox account, I have to verify using the email that was hacked. Is it possible to atleast unlink my ea account or anything without verification?

    :)
     
    Owen McHugh, May 6, 2025 at 1:52 AM
    #1
  2. Mario.H.P. Win User

    Is it possible to add a new email to am account without verification from the current email?

    You are welcome!

    I will mark your question as closed. It is up to you whether you accept it or leave it open for future help.

    Have a nice day!
  3. Owen McHugh Win User

    Is it possible to add a new email to am account without verification from the current email?

    Ok I completed the form, thank you for your help.
  4. Mario.H.P. Win User

    Is it possible to add a new email to am account without verification from the current email?

    Hello, Owen! My name is Mario and I welcome you to the Microsoft Xbox Community!

    It is first necessary to regain access to that previous account.

    In the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

    From there you can use a new email address to recover your account and have the Microsoft team contact you.

    I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

    I can understand your concern and please don't worry I am here to help you.

    Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.
  5. steeledwand7664 Win User

    Rejoining Xbox - Old username associated with old email, new email automatically generated new gamertag - can I delete this one and associate my new email with old gamertag?

    Just so that we are on the same page here.

    A1= old account with old email

    A2= New account with new unwanted gamertag.

    As long as A2 is not a Microsoft (MS) server email (outlook, Hotmail, live, msn.com) it is possible to move that email to A1. There is some moving around that would need to be done but it is possible.

    The ONLY thing this is going to do is change the email that is used to sign into your MS account.

    Again so that we are on the same page you signed up for game pass on A1 correct?

    ONLY FOLLOW these directions if A2 is NOT a MS server email if you follow these directions and remove A2 from the current MS account it is on it will be gone forever and never be able to be gotten back.

    1. Sign into A2 at account.live.com/addassocid and verify ownership of account.

    2. Choose add a new (outlook account) this is just adding a new email to this account so we can free up A2s current email.

    3. Make new dummy email the primary email on A2.

    4. Remove the email that you want on A1 This will free up that email as long as it is not a MS server email to be put on A1.

    5. Sign out of A2.

    6. Sign into A1 at account.live.com/addassocid and verify account.

    7. Choose add an existing email put in the email that you just removed from A2 it will send a verification code in an email to that email to verify that you have ownership and access to that email.

    You can then make that email the primary email for the MS account for A1 and if you want you can remove that old email from the account or leave it on there it does not matter.

    Again this is only changing the email used to sign into the account with everything else will be the same as far as Billing info, subscriptions, security proofs (were verification codes are sent to).
  6. steeledwand7664 Win User

    I want to get my kids accounts off my email addresses...

    If they have already setup another xbox profile/MS account and want to move the account and info to their other account it is not possible.

    What is possible is to change what email address is associated with an account.

    Before I give you directions on how to do that you want to keep this in mind.

    IF the current email on the account is a MS server email (@hotmail.com, @msn.com, @live.com, @outlook.com) and you follow the directions im about to give you it will delete the email FOREVER and you will not be able to get it back.

    Following these directions will ONLY change the email address used to sign into the account with any verification email addresses, passwords, billing options, and stuff like that will not change although once you change the email then your son can go in
    there and add his own information to the account.

    Now for the directions.

    1. Sign into the account at account.live.com/addassocid it may ask for you to verify ownership of your account by sending a verification code out. This will bring up a page with two options.

    1. Create a new email (outlook.com) email This will create a new outlook email for you.

    2. Add an existing email address (non MS server email like Gmail, yahoo, or ISP email) You can add one of these as long as it is not already attached to another MS account. If you choose this one it will send a verification email to
    that email address to make sure you do have access to it.

    2. Choose which one you want to do and add that email as an alias to the account.

    3. Make the new email the primary email on the account.

    4. Remove the old email from the account (Remember if you STILL use this email DO NOT delete it because you will LOSE it FOREVER)

    5. Once these steps are done ANY console your son has his account on he would have to remove the account from the console then go in and add it back with the new email address.

    Remember this will only change the email used to sign in with the account once the email is changed your son can go onto account.live.com and change the password and security proofs and name and payment options on the account.
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Is it possible to add a new email to am account without verification from the current email?

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