Is it possible for an external hard drive to lock up the Xbox?

There is a possibility that there is either a connection issue with your external hard drive or somehow the external drive is corrupted. One possible solution is to uninstall the game and then reinstall the game. Try installing the game on only the internal Xbox hard drive to see if that fixes the problem. Also, try launching other games on your external hard drive to see if how those games are functioning normally.

Hi there,

Thanks for the reply. I'm sorry to hear that the issue is persistent on the External Hard Drive.

Have you tried connecting the hard drive to a PC?

Does the PC recognize the external hard drive?

Does the external hard drive meet the specifications for the Xbox One?

If the problem persists, I recommend to try a different external hard drive on the Xbox if possible. One thing we want to make sure, Are the ports on the Xbox One functioning?

Let us know.

That's not entirely true. You can use an external USB drive up to 2TB. The actual hard drive bay would be looking for an Xbox hard drive. It's never been possible to pop in a laptop hard drive and use it without some sort of modification which would put
you at risk for being banned.

The physical size of the drive (2.5"/3.5") does not technically matter.

Documentation online is unclear, but various sources elsewhere state that the
highest supported capacity is 8TB per hard drive. You can connect up to two external USB hard drives.

This theoretically gives the highest possible storage capacity of 18TB on the Xbox One. (8TB external + 8TB external + 2TB internal).

if you are trying to install them in an external hard drive for the xbox 360 then that might be the problem, if it is possible, try to install them in the internal hard drive of the console, once you do that try to start the apps and to check the external
hard drive is not damaged try to start a game from there