Is it any way to get my Xbox account back

Hi HitmanKingJay, my name is Daniel. I am an independent advisor who is willing to help you.

For me, it is an honor to write to you and try to help you in any way possible, for my part I will do my best to try to solve any questions/problems you are presenting.

I am sorry that you are presenting this problem, I want to remind you that I am a member of the Microsoft community and a gamer like you, therefore I do not belong to Microsoft.

And what you say is correct, Xbox support cannot help with the suspensions. In this case, I would recommend you enter the following link and check if you can get some help.

https://enforcement.xbox.com/

Let me know if this information was useful to you, otherwise I will be attentive to continue helping you!

Best regards,
Daniel.

We have found out the cause (and this was their fault I would say mostly) but it was a scam on Hypixel where they gave a person 1 time access to their account for an unknown thing and didn't realize what happened but now they don't have any control of their account (we think that they possibly changed the password). Anything we can do or no possibly because it was pilot's error?

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Juan Morales, recommends the following steps for a solution.

I'm sorry you're going through this situation, I'm going to help you do everything possible to stop unscrupulous people who are invading your privacy and impersonating you.

In order to recover your account, you will have to enter the following link, where you will find the necessary form to start this process.

Note: To enter the links, copy and paste them into the Internet Explorer navigation bar.

https://account.live.com/acsr

Through this form, you can validate your account and indicate an additional account that will be used to contact you.

You can enter the following link which is the technical support link, they can help you solve this problem.

Information source (credits):
https://answers.microsoft.com/thread/2238e2fd-e1fe-40a3-b985-f223df56e9ea

Best regards,
Marvina.

Hello again, this is really weird, ideally contacting Xbox customer service so they can provide you with the best guidance for your case.

I already went through the recovery form and got the reply that I've mentioned in the thread. Even though my email has nothing to do with my ISP, and the fact that I have the email where it says my password got changed from United States (although I live in EU), and can't do anything to recover my account that is VERY valuable to me is unbelievable.