Is anyone else out there still having problems accessing XBox Live?

In xbox.com there is a error code search. Put in your code and it will explain what it means then follow the instructions and see if that helps any. Also find out what all the codes you are getting. Does the light on your xbox flash? Depending on the blinks
your hard drive could be failing.
support.xbox.com/.../error-code-lookup

This is for @AlexZ80. Any other who is going to try this is at your own risk and I'm not responsible for the consequences.

Now that being said

Important question to @AlexZ80. After taking off the system update, I may assume that you've declined the update popup when asked or did you accepted, and immediately thought, stupid decision because it was a mistake and got the update aborted?

If no, Can you, just for sure, unmount the xbox from the internet, and to keep the safed games move it on an usb storage. then Harddisc in only. Very important. Then remove the system cache (again 3 times), console back to factory settings, format the harddrive,
internet back in, and then try to re-download the system update again only this time Accept the update instead of decline.

- Go to your Dashboard

- Go to settings

- Click on System

- Click on Storage

- Mark the HDD (but don't click A)

- Press LB RB X LB RB X

- Now you have to click on Yes an restart your console

After the restart you have to perform the update, accept, and leave it the whole process alone till its done.

Let us know how that goes!

Sorry folks. The way how it works in here. We prefer that everyone makes their own thread detailed with the issue they have to avoid that conversations are going to be unclear. Because otherwise diverse conversations are involved and you might not get the
right solution in your case.

My husband is getting the same black screens until he clicks on something. If they fixed it is there a download that needs to be done?

@taidara -- that's what I'm talking about, I've tried it (many times) with the Hard drive on and I tried it with the memory stick (and HD removed). It's the same issue. Until I uninstalled the latest update on the HD, so that there now it's the problem
with not being able to install the latest update. On the Memory card, it's still the original issue of not being able to commit. Please do note all of the info above that shows that this is not likely to be network failure. So to summarize: no a network
failure. Not a media failure. What could this possibly be but a service failure?

But XBox Support wouldn't escalate... or rather they claim that they would escalate but don't, so we'll never know. They don't know what it is, nothing they say works, so they say it must be some kind of device failure because on their side the service
page doesn't show any problems. Now that I haven't had the service for nearly a week, I'm seriously considering switching to Chromecast for all of the TV needs and PS4 for gaming.