Is anybody having trouble with the EA Access app?

Hey there,

Are you still seeing problems with accessing EA Access? For more information regarding that, there is a complete article about

EA Access for Xbox One. As stated on the article, to manage your EA Account and connected Xbox accounts, sign in on

Origin to see your Account settings.

Keep us posted!

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.

Thanks for the response, but I did this and it still doesn't work. Now the app crashes after sitting on the "Connecting to EA Servers" screen for about 15 seconds. I also tried uninstalling the app again and power cycling the console. I did get a "Microsoft
Services aren't available at this time" message the first time i loaded the app after reinstalling it after it sat on the connecting message for about 30 seconds, then it immediately crashed.

Hey there SMN91.

That's odd that you're still experiencing this trouble. How is your console currently connected to Xbox Live? Let's have you try resetting your network by unplugging your network hardware for 30 seconds and then reconnecting. Keep us in the loop if there's
been any change.

Hey there SMN91!

Let's start out with you
removing your Xbox Live Profile, power cycle your Xbox One (hold down power button 8-10 seconds, until Xbox One powers off), and then add your profile back. Let us know if you're still having trouble with EA Access after that.

Sorry, but it's not possible to purchase an EA Access subscription with Xbox currency. At this time it can only be purchased via credit card or Paypal. They will sell subscription cards in the future.