Is anybody else having trouble moving or copying files from external to internal on the...

Once you copy from internal to external, the internal one will disappear after the process is done. So you are basically just moving it from one to the other. After you move all your games to the external drive. There will be a tab above your games that
lets you choose internal/external "source". If you choose internal it will show empty if you have moved all your games to the external.

Sorry for your trouble ThomasForbes1,

what make and model is your external drive. Have you already hooked up the external drive to a PC and checked the drive for errors? The games currently allocated on the external drive - were they copied or moved from the internal drive? Were the games on
the external drive directly downloaded to it?

Since the game(s) load without the external drive being connected you seemingly have correct game binaries on your internal drive and I am assuming you may have copies of the same game binaries on the external drive. The copy and move function can be confusing
when working with storage (e.g. internal and external hdd)

Best regards

Sassan Karai

Have you tried moving the games/files from your internal HDD to your external HDD?

@ZeddsDed

If you use an external hard drive, I think you can use that to copy the game from one console to another (which would save you a 2nd huge download)

I moved all my games to an external drive so I could take them round to a friends house. All it needed to do was download a small DRM file to work while I was logged in. When I did the file move, there was also the option to copy (internal to external)

Why are you copying the game over instead of moving it to the external drive? That way you don't have to delete it after you moved it.

And maybe you accidentally already moved it, and deleted it from the external drive when it was already moved (deleted) from the internal drive.