Is (425) 635-2970 Xbox Suppport?

micahj0315 · Apr 25, 2022

Hello, today while trying to contact Xbox Support, I was brought to " https://support.xbox.com/en-US/contact-us ". On this site, I clicked "Contact Us", then "Get help canceling a subscription or turning off recurring billing". I then was brought to a pop-up window where I was asked automated questions by an AI "virtual agent". After I went through all the questions (which seemed normal/professional) I was prompted with a few options. Of those options, I chose to make a phone call with a human. I put in my phone number and received a call about 15 seconds later from "(425) 635-2970". I was instantly alarmed by their unusual accent but proceeded to explain the situation. They came up with a dumb excuse for me to call them back later. Once the call was ended I tried researching the phone number. I've seen one post saying the phone number was probably a scam, but just wanted to make sure. I would also like to know how an official Microsoft website led to a potential scam call? Also, how am I able to get into contact with the actual Microsoft support
Thanks.

:)

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey micahj0315, how are you today? Hope you're well.

https://support.xbox.com/en-us/contact-us

This is actually the correct link.

Also, you could try to contact the store's support directly, my friend:

https://support.microsoft.com/en-us/account-bil...

SwordofWhedon

This is a legit Microsoft call back number, but please know that your caller ID is not a reliable way to know whether someone is a scammer or not. As caller ID can be spoofed. However your report is consistent with my experience with Microsoft support, so I would say it’s a legitimate callback, especially when it happened within seconds.

noobsdie4eva

Call Xbox support toll-free at (800) 4MY-XBOX or (800) 469-9269 between the hours of 9 a.m. and 1 a.m. EST.

You can direct dial Xbox support at (425) 635-7180.

Hearing impaired subscribers can call Xbox support toll-free at (866) 740-9269 or directly at (425) 635-7102.

Knowitall(2)

You are correct sir. Call Xbox Support as soon as you can:

Call Us

Phone assistance is available:

* 9:00 A.M. to 1:00 A.M. Eastern Time

* 6:00 A.M. to 10:00 P.M. Pacific Time

Phone numbers

* Toll free: (800) 4MY-XBOX or (800) 469-9269

* Direct dial: (425) 635-7180

* Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102 begin_of_the_skype_highlighting (425) 635-7102

Tell them you believe your account has been compromised and that you'd like to open an "Unauthorized Access Claim."

bowski477

Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102

Is (425) 635-2970 Xbox Suppport?