IR Remote not working for NHL.tv app

I just got the xbox one IR remote and can confirm the menu and pop up menu buttons on the remote still do not work!! What a waste of money this remote was, these buttons work on the connected glass app on my iPad but not on the remote, unacceptable...

After installing the February update, I no longer have this problem. The IR remote now works in both Netflix and YouTube apps.

just got it on nhl.tv app, so it's an all around xbox deal. I'll check down detector

I have the same problem, but in my case, it is the Logitech Harmony remote that cannot control either the Netflix or YouTube apps. Apparently, it is IR based remotes that don't work. Here is what I have found out:

1. In may case, the problem applies to a Logitech Harmony Smart Control remote, but from forums, I have seen similar reports regarding other IR based remotes.

2. So far, I have observed the problem on the YouTube and Netflix apps.

3. Play, pause and directional buttons do not work.

4. The Home button works so I can get to the Home screen from these apps using the remote.

5. If I turn on the Xbox One controller, the remote appears to work as expected, but when the controller automatically turns itself off, the remote stops working.

6. I have uninstalled both apps, restarted the Xbox and reinstalled the apps. The problem remains.

There is another thread for general Netflix app problems after the update, but I have only observed the problem with the remote:

forums.xbox.com/.../2072960.aspx

Karch - "I want to see an app for that"

Samsung SMART TVs have a remote control app across all major mobile OS and it works very well. I'm pretty sure SONY and LG also have similar apps. I think it's safe to say that IR remotes will be done with sooner than you think.