IP adress

Have you tried to make a fixed IP-adress in your router, open the ports on this IP-adress and then manually choose the IP-adress in your Xbox? That way you are always sure, that the Xbox will use the right IP-adress. Having the Xbox choose an automatic IP-adress
is not a guarantee for an always open NAT.

Hi there xCANDYKIDx,

Sadly as a qualified network technician it is not possible to hide your IP address or MAC address from any hardware that is used connecting to the internet service providers and the web.

That said a VPN would limit those from gaining access to your information so easily another way to make sure your information is protected ensure you only put the information you want others to see about you etc it will limit any information gathering possible.

I am sorry your having these concerns while playing online, rest assured xbox is paramount in protecting its players.

Kind Regards

Alec

Also probably not ideal to name and shame on this forum.

Hope your problems get sorted.

report and block the player.

Hi Mahdi,

I’m Anirban and I’ll be happy to help you.

If your Xbox was stolen then here are several steps for you to do:

1. Change your password in your Microsoft account.

2. I recommend to report your stolen device to your local law enforcement.

3. Check your billing account activity and make sure there’s no unauthorised charges.

Kind regards