IP address and Gateway keep resetting

I may be being thick here but every time I unplug my Xbox One S and plug it back in it won't connect to WiFi and when checking network settings it has reset the IPv4 address and Gateway to 0.0.0.0. If I try automatically configure it sets everything to 0.0.0.0.

I've tried manually entering the details which will occasionally work but most of the time it resets to 0.0.0.0 again.

It's driving me mad, please someone help!

:)

 

Please help me - Being harassed on XBL

Reset your IP address. It should be as simple as unplugging your connection for about 15 minutes. Not sure if that's enough to do it, but a quick Google can show you how. If is persists, keep the messages in your inbox and call Microsoft.

 

SOS: can't fix my Xbox One

I'll update you guys again. I've been working on it tonight. I tried the static IP address again. I have Linksys SmartWiFi so i can adjust some settings.

What I did is setup a DHCP reservation for the Xbox One with an IP address within the range setup on my router, which is assigned to the MAC address of the Xbox.
I also setup a static routing setting where I manually entered in an IP address, a subnet mask, and a gateway. I used the same IP address I chose above, for subnet mask I used the same one that shows under my router settings, and I used the gateway that is the "start" IP address in the range of addresses available.

After that I restart the console, enter all the same info into the manual IP address setup on the Xbox, I run the test, It says "Can't connect with a static IP address."

This is all along the lines of the stuff both Microsoft as well as Linksys had me do. Nothing worked.

I'm ready to shoot the thing with my .45.

 

Hey Finnan,

Thank you for reaching out to us, this sounds like an issue with the router not assigning an IP address to the console when it starts, check out this article for some troubleshooting steps:

I need help with my Xbox One network connection

If that doesn't work it would be good to contact the Internet Service Provider to check that DHCP on the router is working properly and that MAC filtering is not enabled.

Let us know if this helps! Thanks again.