ios app STILL not working

Discus and support ios app STILL not working in XBoX Games and Apps to solve the problem; Hi Xbox Feedback below: 1. Once I click the Xbox icon I see a green screen with an Xbox symbol, then the symbol changes to a spinning circle and the... Discussion in 'XBoX Games and Apps' started by MrNoddy2u, Mar 30, 2017.

Page 2 of 3
  1. tunes124
    tunes124 Guest

    ios app STILL not working


     
    tunes124, Apr 28, 2017
    #16
  2. Eggboy86
    Eggboy86 Guest
    I use iPhone 7 Plus(iOS 10.3.1) and it worked totally fine a couple of months ago.

    When I tried to run it and failed to log in(later I knew there was Xbox Live outage), never start up properly again just crash and crash.

    I upgraded iOS 2 times since it occurred even did hard reset and factory restore but not fixed.

    I'm afraid it might be sort of blacklist malfunction? It seems a known issue for MS but it's simply not fixed yet.
     
    Eggboy86, Apr 30, 2017
    #17
  3. Eggboy86
    Eggboy86 Guest
    When you say crashing on startup, are you seeing any UI before the app crashes? If so, what screen are you seeing right before it crashes?

    ->I see black side bar briefly but crashes.

    Upon uninstalling and reinstalling the Xbox App, which of the following is happening?

    ->Same as usual. it may belong to b.

    Are you willing to have us pass the e-mail address that you normally use to log in with along to the teams as they would like to investigate if there is anything unusual about the settings of that account.

    ->[MOD Removed - Please see
    Forum Guidelines    ]

     
    Eggboy86, Apr 30, 2017
    #18
  4. Mister Mascot
    Mister Mascot Guest

    ios app STILL not working

    Hey there Eggboy86,

    Thanks so much for the details, would you be interested in participating in a program to test advance updates for the Xbox App on iOS to see if the newest updates help resolve the issue? If so, please make sure your contact information is up to date an accurate
    on account.live.com so that way the teams will be able to get in touch with you quicker and let us know if you're interested!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 1, 2017
    #19
  5. Mister Mascot
    Mister Mascot Guest
    Hey there tunes124,

    To clarify, would you be interested in participating in a program to test advance updates for the Xbox App on iOS to see if the newest updates help resolve the issue? If so, please make sure your contact information is up to date and accurate on account.live.com so
    that way the teams will be able to get in touch with you quicker and let us know if you're interested!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 1, 2017
    #20
  6. alex.gm
    alex.gm Guest
    I would be happy to help !!
     
    alex.gm, May 1, 2017
    #21
  7. Tigeroar15
    Tigeroar15 Guest
    1. Right after I have uninstalled and reinstalled the phone, when I do attempt to open the app, it asks if I would like to allow push notifications or not. In the background, the green screen with the xbox circle appears for 1-2 seconds and then disappears.
    The next time I open the app, the push notification question does not come up. The green screen pops up for 1-2 seconds and immediately disappears.

    2.

    3. My account will sign in on other devices, including other iPhone 7 plusses. (sp)

    4. I am willing to have my email passed along. I would also like to take part in any testing if at all possible to help get this resolved ASAP.

    Thanks.
     
    Tigeroar15, May 2, 2017
    #22
  8. Eggboy86
    Eggboy86 Guest

    ios app STILL not working

    Yes, I'll participate it. Please contact me.
     
    Eggboy86, May 3, 2017
    #23
  9. Mister Mascot
    Mister Mascot Guest
    Thanks for the info and responses, the teams have all of the info they need for now. I'll post back if we need any additional information!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 4, 2017
    #24
  10. tunes124
    tunes124 Guest
    Yes I would participate Contact me via email
     
    tunes124, May 7, 2017
    #25
  11. tunes124
    tunes124 Guest
    Yes I would like to test out the future updates for the Xbox app thanks.
     
    tunes124, May 8, 2017
    #26
  12. tunes124
    tunes124 Guest
    Yes I would like to participate in the future Xbox updates thanks.
     
    tunes124, May 8, 2017
    #27
  13. tunes124
    tunes124 Guest

    ios app STILL not working

     
    tunes124, May 9, 2017
    #28
  14. Florianmsn
    Florianmsn Guest
    Dear all!

    I got an update today and my App now works as it should! Check your updates!
     
    Florianmsn, May 12, 2017
    #29
  15. tunes124
    tunes124 Guest
    Xbox can u give me the update for the Xbox app please so it will fix my information is up to date please.
     
    tunes124, May 13, 2017
    #30
Page 2 of 3
Thema:

ios app STILL not working

Loading...

  1. ios app STILL not working - Similar Threads - ios app STILL

  2. can’t login to the Xbox app for mobile ios

    in XboX Insiders
    can’t login to the Xbox app for mobile ios: I’ve been trying to login onto my account(s) on the mobile Xbox app however for some accounts (that require a code sent to email to log on) it keeps leading me to “something went wrong” page while...

  3. Family safety app freezing on iOS for only one family member

    in XBoX Accessibility
    Family safety app freezing on iOS for only one family member: Hello, My spouse and I both have the Microsoft family safety app on our iPhones. We both have IOS version 18.4.1, and the latest version of the Microsoft Family app (2.0.0). The app freezes...

  4. Why wont my xbox games show up in the app on mobile ios and windows.

    in XBoX Games and Apps
    Why wont my xbox games show up in the app on mobile ios and windows.: I recently signed into the Xbox app on mobile and windows only to see the only game I have is candy crush. I have tried syncing my console which has all my games to the app and it tells me to...

  5. Hi I’m on iOS and I’m trying to connect my Xbox to Xbox app

    in XBoX Accessibility
    Hi I’m on iOS and I’m trying to connect my Xbox to Xbox app: Just need some help if anyone can because it’s keep on coming up with a error all I want to do is go on discord to speak to my mates but I can’t hear them through Xbox...

  6. Xbox iOS app unable to display game library

    in XBoX Games and Apps
    Xbox iOS app unable to display game library: I have been having troubles for months trying to view my game library on the Xbox mobile app. It times out when trying to load the library. Any solutions? Does my library have too many games?...

  7. How to view block list on Xbox App for PC or iOS/Android Xbox App?

    in XboX Insiders
    How to view block list on Xbox App for PC or iOS/Android Xbox App?: I've google instructions for how to view the block list and all the instructions seem really old. Appears there is no way to view the block list without an Xbox Console. submitted by...

  8. Cloud gaming via the Xbox game pass app iOS?

    in XBoX Games and Apps
    Cloud gaming via the Xbox game pass app iOS?: Is there any way cloud gaming is integrated into the game pass app for iOs for all the listed games?, tried playing certain games on the app using a backbone controller but it asks to install the...

  9. Unable to connect to parties on ios Xbox app on Wi-Fi, but works on LTE.

    in XBoX Rewards & Social
    Unable to connect to parties on ios Xbox app on Wi-Fi, but works on LTE.: I am having an odd issue where I am unable to connect to anyone’s parties including my own on my iPhone SE 2 while on my Wi-Fi connection, but when I turn off WI-FI and use my cellular connection,...

  10. Why can’t I access rewards on the Xbox mobile app on iOS? I have one account that has it...

    in XBoX on Windows
    Why can’t I access rewards on the Xbox mobile app on iOS? I have one account that has it...: I don’t have access to the rewards page on the mobile app on Xbox. But on one of my accounts I do so why don’t I have it on my main account? 41fa4d08-1500-4785-9da1-dac2c5008652