Invalid Parent ID on childs orphan xbox live account.

Discus and support Invalid Parent ID on childs orphan xbox live account. in XBoX on Consoles to solve the problem; Spent 6 hours yesterday on line support with 3 support MS chat gurus trying to fix my 1st sons profile. Despite relinking several times and clearing... Discussion in 'XBoX on Consoles' started by BryanTaylorUK, Jul 8, 2016.

  1. BryanTaylorUK
    BryanTaylorUK Guest

    Invalid Parent ID on childs orphan xbox live account.


    Spent 6 hours yesterday on line support with 3 support MS chat gurus trying to fix my 1st sons profile. Despite relinking several times and clearing cache umpteen times, on 2 different consoles all we succeeded in doing was breaking my 2nd sons profile.

    Both were linked ok and working for the last nn years to my XBOX id and email until I joined my wifes MS family via the PC.

    Was promised a call back at 9am today. Nothing.

    Yesterday my 1st son's XBOX live GOLD membership renewed - despite him being unable to connect to xbox live for almost a month.

    My 2nd sons payment is pending - but not yet taken.

    I need someone to fix this else my 2 sons will extremely unhappy.

    I also need the xbox payment refunded as this is not working.

    All I want is them to carry on playing online, not lose their previous investment in downloaded games, maps and add-ons, skins etc and retain their XP and points etc.

    Please help.

    :)
     
    BryanTaylorUK, Jul 8, 2016
    #1
  2. LECAGOL
    LECAGOL Guest
    Error Code 801540FE

    I had this issue when I accidentally deleted the parent account (though I restored it later).

    My solution (Xbox 360):

    1. Re-link the child account to a parent account on Microsoft family (parent account's age must be over 18), if not yet linked. Ensure that when the child account is added to the Microsoft's family system, the child account is added as a child.

    2. Ensure that the child account s age is under 18

    3. Ensure that the child account does not possess any payment options (credit card, debit cards etc.). If so, remove all payment options.

    4. Set up the parent account's Microsoft Account options to ensure that it is a valid account. If possible, also try to add a payment option for the parent account.

    5. On your Xbox, delete any profiles associated with your parent and child account (Main menu > Settings > System > Storage > Hard Drive > Profiles > (Select profile) > Delete)

    6. Sign in to the parent account on your Xbox, followed by the child account.

    I believe this issue has nothing to do with an invalid parent account, in fact I think it s caused by an invalid CHILD account, just that the Xbox error handler doesn't have an error for invalid child account. I tried to tackle this problem before by using
    another Microsoft parent account, but that didn't work, so I changed the CHILD account s settings and viola!

    Not quite sure if the steps above can be replicated on an Xbox One, but the fundamental concept should remain the same (modify child account).
     
    LECAGOL, Jul 8, 2016
    #2
  3. ScottieDawg72
    ScottieDawg72 Guest
    Child account, can't connect to xbox live

    I have set up two child profiles first then my own one of my children's accounts all fine connected to xbox live the other can't keeps getting the message the parent account linked to this child account is invalid any suggestions
     
    ScottieDawg72, Jul 8, 2016
    #3
  4. OndoyBahista Win User

    Parent account troubles (URGENT! PLEASE ANSWER WITHIN 7 DAYS IF POSSIBLE)

    "What happens to the child account when the parent account is deleted? (Once again, not closed, DELETED)"

    The child account will be orphaned, hence, no parent account will be able to make changes on their privacy and online safety settings.
  5. XBF Brad A Win User

    total mess after changing my son's account to a child account

    Hello Nicholas,

    Also a side note when you changed your account to child and set it up as child, you basically removed the parent account and orphaned the two accounts. Birthdate mismatches will create a lot of issues with accounts.

    Thanks,
  6. R Westmoreland Win User

    HELP!

    I found this

    "Before you can change the Windows Live ID associated with a child account, you must provide the Windows Live ID information for the adult account with parental control."

    This is what is happening to me but i only have my account on the xbox no Parental one. So how do I chang my account to act as the parent?
  7. LECAGOL Win User

    Error Code 801540FE

    I had this issue when I accidentally deleted the parent account (though I restored it later).

    My solution (Xbox 360):

    1. Re-link the child account to a parent account on Microsoft family (parent account's age must be over 18), if not yet linked. Ensure that when the child account is added to the Microsoft's family system, the child account is added as a child.

    2. Ensure that the child account s age is under 18

    3. Ensure that the child account does not possess any payment options (credit card, debit cards etc.). If so, remove all payment options.

    4. Set up the parent account's Microsoft Account options to ensure that it is a valid account. If possible, also try to add a payment option for the parent account.

    5. On your Xbox, delete any profiles associated with your parent and child account (Main menu > Settings > System > Storage > Hard Drive > Profiles > (Select profile) > Delete)

    6. Sign in to the parent account on your Xbox, followed by the child account.

    I believe this issue has nothing to do with an invalid parent account, in fact I think it s caused by an invalid CHILD account, just that the Xbox error handler doesn't have an error for invalid child account. I tried to tackle this problem before by using
    another Microsoft parent account, but that didn't work, so I changed the CHILD account s settings and viola!

    Not quite sure if the steps above can be replicated on an Xbox One, but the fundamental concept should remain the same (modify child account).
  8. ngocphi Win User

    Help with parental account

    well technically you do need to relog into the parental account to remove the child account from parental windows live id

    you will still need to relogin and reassociate a parental email to the account
Thema:

Invalid Parent ID on childs orphan xbox live account.

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