Introduction to Microsoft accounts made me lose access to gamertag.

Discus and support Introduction to Microsoft accounts made me lose access to gamertag. in XBoX on Consoles to solve the problem; I have not used Xbox in almost 5 years and I started to think about getting back into it. The problem is that I no longer have access to my ~7 year old... Discussion in 'XBoX on Consoles' started by ShoddyBean2383, Mar 1, 2017.

  1. Introduction to Microsoft accounts made me lose access to gamertag.


    I have not used Xbox in almost 5 years and I started to think about getting back into it. The problem is that I no longer have access to my ~7 year old gamertag. I had first created an account with an email and later linked another email to it. I lost access
    to the original email that the account was created with, but was still able to log on with the secondary email. When Microsoft accounts came to be it un-linked my accounts and make them separate. At first I have tried many times over the years to recover it,
    but I don't remember what my middle school brain was thinking back then. I have chatted with support and even called them only to be given the run around and copy and paste responses. Only solution to them would be for me to still have my old 360 in my possession
    which is really far fetched. I have emails dating back to 2010 on this account from Xbox to me and addressing me as my old gamertag with promotions and confirmations for prepaid points and subscriptions. All of the support people say that its impossible or
    that this account was never linked to the other or that this account is only 4 years old. They also say that they would be able to release the gamertag to me, but its not about that. This is about maybe talking to friends that I have not spoken to or seen
    in at least 5 years. I have screenshots of 7 year old emails from my inbox, but I don't know if I'm allowed to post them on here.

    :)
     
    ShoddyBean2383, Mar 1, 2017
    #1
  2. thomo
    thomo Guest
    thomo, Mar 1, 2017
    #2
  3. Problem with account alias change/removal

    Hi Gore. If you switch Microsoft accounts on your gamertag, your games and purchases will stay attached to your gamertag. Therefore, you will not lose access to your purchases.
     
    Mister Ohnaka, Mar 1, 2017
    #3
  4. Mister Ohnaka Win User

    Problem with account alias change/removal

    Hi Gore. If you switch Microsoft accounts on your gamertag, your games and purchases will stay attached to your gamertag. Therefore, you will not lose access to your purchases.
  5. An Old Freak Win User

    gamertag availablity

    Just a minor correction. Per the term of service https://www.microsoft.com/en-us/servicesagreement/

    "Gamertag Expiration. You must sign into Xbox Services at least once in a five-year period, otherwise you may lose access to the gamertag associated with your account and that gamertag may become available for use by others."

    will vs may:

    If an account is not signed into for 5 years, then the gamertag may become available. This is at the option of Microsoft and it is not guaranteed that a gamertag will be made available.
  6. onyxishere Win User

    Problems between Yahoo and Microsoft-accounts

  7. brandon_948 Win User

    Unable to change my Microsoft account on my gamertag; entering my password incorrectly receives an "Password is not valid" prompt

    I am willing to attempt this solution, however, I want to be sure first that this will not cause me to lose access to my gamertag altogether. My microsoft account is blocked, so I have no way to log into it on xbox.com or any other site. I am currently using
    a different account to message on the forum.
  8. RyanCook311 Win User

    New email, need to switch account over.

Thema:

Introduction to Microsoft accounts made me lose access to gamertag.

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