Internet is working fine but xbox live is not

Discus and support Internet is working fine but xbox live is not in XBoX on Consoles to solve the problem; My xbox is connected to the internet however wont let me play games on live. The xbox status on the website says this Xbox Live Status Services... Discussion in 'XBoX on Consoles' started by Harlaz, Nov 7, 2014.

  1. Harlaz
    Harlaz Guest

    Internet is working fine but xbox live is not


    My xbox is connected to the internet however wont let me play games on live. The xbox status on the website says this

    Xbox Live Status
    Services
    • Purchase and Content UsageLimited
      Affected platforms:
      • Xbox One
      Affected services:
      • Downloading items that you have already purchased
      11/6/2014 12:47:17 AM CST:

      Are you encountering issues when trying to access content from the Atlas Digital Content Pack for Call of Duty: Advanced Warfare? We are aware of the situation and our team is working hard to find a fix. Thanks for being patient during this process. We’ll
      have an update for you as soon as we have more information.
    • Social and GamingLimited
      Affected platforms:
      • Xbox One
      Affected services:
      • Joining other Xbox Live members in online games
      11/7/2014 7:16:49 AM CST:

      Xbox members, are you having a tough time matchmaking in Madden NFL 15? This is due to a routine maintenance being performed by our partner. Thanks for being patient. We’ll update you with more information as soon as it’s available

      Anyone know what this means and if theres a way around it? really frustrating not being able to play advanced warfare

    :)
     
    Harlaz, Nov 7, 2014
    #1
  2. Internet is working but not Xbox Live

    I too am having a similiar problem. I have BrightHouse Networks in the Tampa Bay Area(FL). I've done all the requested/required powerdowns, but still nothing. I contacted BHN(brighthouse) found out my upload speed is very slow, under 1mb, and xbox won't
    let you on if you are under 1mb upload. So, on my second call to BHN, they told me many other nearby companies are experiencing some kind of major internet service problem. I mentioned "are we under internet attack by China again"? I don't know if it is
    only in the southeast but I'm searching the internet (slowly!!) looking for similiar situations. USA could be under internet attack!
     
    The Viking King, Nov 7, 2014
    #2
  3. Internet is working but not Xbox Live

    So this is my first time having the error message pop up on my T.V. it was working fine yesterday and now the error says, " You are connected to the internet but can't contact Xbox Live. Also says your router or ISP may be blocking access
    to Xbox Live.

    I did it said but still nothing.
    Internet is working fine but xbox live is not [​IMG]
    Please help, Thank You
     
    HolyFatherDad, Nov 7, 2014
    #3
  4. Internet is working fine but xbox live is not

    normally you can do nothing if the Service is unavailable for you. This is a Service Problem of xbox live.

    What you can test is: Use an alternate DNS Server. You can set it in Network Settings of your Router.

    I would try open DNS:

    208.67.222.222

    208.67.220.220

    www.opendns.com/.../opendns-ip-addresses

    This way you get maybe other login Servers of xbox live an then can connect. If you change the DNS Servers in xbox one you should turn your xbox one off for 5 minuets (to delete the cached login servers) and you should restart your router to also delete
    cached Versions of xbox live servers..

    If you turn on your xbox then it will go to the new DNS Servers and maybe you get other xbox one login Servers.
     
    Xx ROZILLA xX, Nov 8, 2014
    #4
  5. Xx ROZILLA xX Win User

    Internet is working fine but xbox live is not

    normally you can do nothing if the Service is unavailable for you. This is a Service Problem of xbox live.

    What you can test is: Use an alternate DNS Server. You can set it in Network Settings of your Router.

    I would try open DNS:

    208.67.222.222

    208.67.220.220

    www.opendns.com/.../opendns-ip-addresses

    This way you get maybe other login Servers of xbox live an then can connect. If you change the DNS Servers in xbox one you should turn your xbox one off for 5 minuets (to delete the cached login servers) and you should restart your router to also delete
    cached Versions of xbox live servers..

    If you turn on your xbox then it will go to the new DNS Servers and maybe you get other xbox one login Servers.
  6. MrGranger Win User

    Can't connect to xbox live.

    Same thing here. Network fine, Internet fine, Xbox LIVE fails. It's not the equipment which worked fine yesterday.
  7. Xfg EvilHomer91 Win User

    Can’t complete sign in on Xbox 360

    Xbox live and internet are working fine, still cant complet the sign in
  8. dit0rz Win User

    I can't connect

    The same problem over here... Internet works fine, Xbox Live seems to be down...
  9. McPip Win User

    Unable to download update

    It's not letting me connect to Xbox live either, my Internet connection is working fine though
Thema:

Internet is working fine but xbox live is not

Loading...
  1. Internet is working fine but xbox live is not - Similar Threads - Internet working fine

  2. Xbox is connected to the internet (downloads/updates working, and "check network...

    in XBoX on Consoles
    Xbox is connected to the internet (downloads/updates working, and "check network...: Updates are downloading, and the "check network connection" says all services are available and I am connected. However, the store won't load and multiplayer doesn't seem to work....
  3. It says that it has a perfect internet connection but it doesn't work

    in XBoX on Consoles
    It says that it has a perfect internet connection but it doesn't work: For a few days I've wanted to download Fallout 4 on my Xbox so I went and turned on my Xbox to get on the Microsoft store but when I turned it on it acted like there was no internet even though...
  4. Remote play not working but cloud gaming does on "slow internet"

    in XBoX on Consoles
    Remote play not working but cloud gaming does on "slow internet": My issue is that cloud gaming works but remote play doesn't on a slow internet connection. As I see it seems that cloud gaming is better optimized than remote play. I have a surface pro 9 and it...
  5. Why can I not connect to lobbies in games, but my internet is working perfectly fine? PC

    in XBoX on Consoles
    Why can I not connect to lobbies in games, but my internet is working perfectly fine? PC: A recent issue has arose when I attempt to play any online games. Whenever I try to play games such as Overwatch 2, Apex Legends, Roblox, or any game that includes multiplayer, I can not join...
  6. I entered my alternate mac address and my internet still wont work, what do i do now?

    in XBoX on Consoles
    I entered my alternate mac address and my internet still wont work, what do i do now?: My internet randomly stopped working so i tested the connection to see the issue, it told me to enter the alternate mac address. So I did that and it still won't work, I have tried resetting the...
  7. Xbox Series S not working and saying its not connected to Internet outside of network...

    in XBoX on Consoles
    Xbox Series S not working and saying its not connected to Internet outside of network...: My Xbox is connected to a network but saying it's not connected nor is it acting like it aside from showing directly from network settings menu. It's the only device not working properly. I've...
  8. Why won’t my Xbox 360 games connect to internet, even tho on my Series X games it works fine?

    in XBoX on Consoles
    Why won’t my Xbox 360 games connect to internet, even tho on my Series X games it works fine?: I’m having an issue of when I try to play Call of Duty Black Ops 2 through my Xbox Series X when I get onto the game my account is logged in but I can connect to Xbox live even though my...
  9. Why has my Xbox’s online internet stopped working as good when it reads the statistics are fine

    in XBoX on Consoles
    Why has my Xbox’s online internet stopped working as good when it reads the statistics are fine: Over the past 2 years I have had this console I have had amazing internet connection. In game I have previously gotten zero lag and or packet loss and my download speed has always ranged from...
  10. Xbox one won't sign into my profile. No error. No apps work either. Internet is fine

    in XBoX on Consoles
    Xbox one won't sign into my profile. No error. No apps work either. Internet is fine: My Xbox boots up fine. normally auto signs in. I try manually to sign into my profile but it just times out after I select choose this person. Nothing loads from the main screen either. even...