Internet connection problem on startup

Discus and support Internet connection problem on startup in XBoX on Consoles to solve the problem; When I turn on my xbox one x, It says I am not connected to the internet. When I go to network settings it says that I connected to my usual home... Discussion in 'XBoX on Consoles' started by xMrThugnificent, Aug 26, 2018.

  1. xMrThugnificent
    xMrThugnificent Guest

    Internet connection problem on startup


    When I turn on my xbox one x, It says I am not connected to the internet. When I go to network settings it says that I connected to my usual home network, but it is unable to get any NAT service info. When I run the test connection it will then say a I
    am not connected but still display in the middle like I am. The only way I have been able to fix this is to perform a hard reset of the console. After that it automatically connects without a problem. How can I fix this?

    :)
     
    xMrThugnificent, Aug 26, 2018
    #1
  2. lego_maniac
    lego_maniac Guest
    Mandatory Update a real thing?

    The startup patch should only be to enable the online features. If you don't plan on connecting the console to the internet, you don't really need the online features...
     
    lego_maniac, Aug 26, 2018
    #2
  3. Lokiwolf23
    Lokiwolf23 Guest
    Problem with setting Avatar up

    Bought new Xbox 0ne S 2weeks ago. Struggled with initial startup software dowload. Did an offline setup with USB. Now, cannot even set avatar up - Xbox drops connection. Internet connection on our side is fine.

    Best
     
    Lokiwolf23, Aug 26, 2018
    #3
  4. XBF Leonzo G
    XBF Leonzo G Guest

    Internet connection problem on startup

    Hello xMrThugnificent,

    Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue if it persists. Thank you again, and we look forward to hearing
    from you!
     
    XBF Leonzo G, Sep 27, 2018
    #4
  5. XBF Leonzo G Win User

    Internet connection problem on startup

    Hello xMrThugnificent,

    Thank you very much for bringing this issue to our attention. We will be more than happy to assist you with this issue. We recommend creating a new thread with a detailed description of the issue if it persists. Thank you again, and we look forward to hearing
    from you!
  6. Joshua Manrique Win User

    Everything says connected to internet except Xbox

    Okay so now there are two problems.

    One, I can’t even get to the startup troubleshooter, no matter how many times we’ve held pair and eject plus the power button and followed all the instructions, it boots up like normal and asks us to connect to the internet.

    Two, I’m thinking plugging in an OSU2 file might help and might skip the startup troubleshooter for us. But the Xbox site warns us that if we’ve never connected to the internet before, we will need to connect at least once. WHICH MAKES IT USELESS BECAUSE WE CANT CONNECT TO THE INTERNET NOR EVEN REACH THE STARTUP TROUBLESHOOTER!

    Please help, I’m so frustrated.
  7. Mister Cerb Win User

    Losing Internet connection at startup

    Hey there Mikey! That definitely sounds like an odd one. Let's see what we can do to get things sorted.

    To start off, let's try simplifying your network by using an ethernet chord for a wired connection between your console and your router. Once that's done, try booting up your console/signing in a few times and see if it still has trouble connecting
    to Xbox Live automatically.

    Let us know how that goes and we'll be standing by to hear back from you! ^_^
  8. Ix ProBeast xI Win User

    Startup connection problems

    Thank you or your help and input Shad0wmanUK and Devlycta
  9. GMAN990 Win User

    Startup connection problems

Thema:

Internet connection problem on startup

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