Internet Connection issues confirmed.....

Discus and support Internet Connection issues confirmed..... in XBoX on Consoles to solve the problem; Just got off chat with xbox support and they have informed me of the below........ Zyra Jane: Please hold on as i check for other solutions for us... Discussion in 'XBoX on Consoles' started by dnamark1ee, Jan 3, 2015.

  1. dnamark1ee
    dnamark1ee Guest

    Internet Connection issues confirmed.....


    Just got off chat with xbox support and they have informed me of the below........

    Zyra Jane: Please hold on as i check for other solutions for us here.

    Mark: ok thanks

    Zyra Jane: Thanks for patiently waiting Mark.

    Mark: No worries Internet Connection issues confirmed..... :)

    Zyra Jane: I was given the word here that we are already aware that most of the 360 consoles are unable to connect to internet and since you have done all the guaranteed steps and it still does not work, it may mean that you are affected
    with our emerging issues.But don't you worry since this temporary issue and as we speak today our technicians are now working to fix it.

    info: Your chat transcript will be sent to (REMOVED EMAIL)

    Mark: Is that a confirmed issue at your end then Zyra? Are there any other steps I need to take in the mean time?

    Zyra Jane: There are no other steps that you need to take Mark as we want to lessen your spent effort on this and as this issue is handled with out most care by our technicians and I will do monitor this case and will email you once we have
    done fixing the case. Can I please have your email and gamer tag so I can able to reach you out ?

    :)
     
    dnamark1ee, Jan 3, 2015
    #1
  2. Microsoft addresses Xbox One Kinect privacy concerns

    My primary concerns are the awful DRM issues they have going on. If Sony confirms that they aren't having any of the same practices or requiring internet connections, it spells very bad news for Microsoft at this point. I'll stay optimistic though.
     
    CaptainWoodzy, Jan 3, 2015
    #2
  3. kopchoir
    kopchoir Guest
    Xbox 720 (Or Next-Box) Speculation Thread *Part 2*

    Have Sony actually confirmed that the ps3 will not have an always on Internet connection.
    And have they confirmed that 2nd hand games will not be banned from their console.
     
    kopchoir, Jan 3, 2015
    #3
  4. IvoGTA 360
    IvoGTA 360 Guest

    Internet Connection issues confirmed.....

    Well, at least now I know I'm not the only one and it's not on my end. Let's hope they fix it soon.
     
    IvoGTA 360, Jan 3, 2015
    #4
  5. Robotic Pope
    Robotic Pope Guest
    Hey mark1ee. I came across your same message on the Virgin Media support forum. I'm also with VM and I have what sounds like an identical problem with my xbox 360 not connecting to the internet, even though the router and other attached devices are working
    and accessing the internet fine without any issues.

    The dashboard network test fails at the internet stage even without any storage device connected so that rules out any Gamertag account issues I think. Also after the failed test the xbox shows the current status of xbox live (showing the current matchmaking
    issue), which means it has to be connecting to at least one xbox live service to get that info.

    So, I'm wondering if your error code is the same as mine? (8015190e). You wrote that you now think this is an ISP problem. Do you think they are blocking some xbox live services from working? It is strange though that many other people right now are having
    similar problems regardless of ISP and I also have a friend that is with VM and they have no problems...at the moment, touch wood.

    Because of this, I still think it is Microsoft that are at fault here.
     
    Robotic Pope, Jan 7, 2015
    #5
  6. But yet they are still collecting money for sub par service, didn't see any comments by Xbox for a refund or credit on the account!
     
    suexboxsupport, Jan 7, 2015
    #6
  7. LBP27
    LBP27 Guest
    Just to report. Same issue here from jan 5 until now. I am from Rio de Janeiro, Brazil and definitely they have a huge problem in their hands...
     
    LBP27, Jan 8, 2015
    #7
  8. Internet Connection issues confirmed.....

    Is anyone having problems with matchmaking ?
     
    Anonymous 935, Oct 31, 2018
    #8
  9. IvoGTA 360 Win User

    Internet Connection issues confirmed.....

    Well, at least now I know I'm not the only one and it's not on my end. Let's hope they fix it soon.
  10. suexboxsupport Win User

    Internet Connection issues confirmed.....

    But yet they are still collecting money for sub par service, didn't see any comments by Xbox for a refund or credit on the account!
  11. Anonymous 935 Win User

    Internet Connection issues confirmed.....

    Is anyone having problems with matchmaking ?
  12. LBP27 Win User

    Internet Connection issues confirmed.....

    Just to report. Same issue here from jan 5 until now. I am from Rio de Janeiro, Brazil and definitely they have a huge problem in their hands...
  13. Robotic Pope Win User

    Internet Connection issues confirmed.....

    Hey mark1ee. I came across your same message on the Virgin Media support forum. I'm also with VM and I have what sounds like an identical problem with my xbox 360 not connecting to the internet, even though the router and other attached devices are working
    and accessing the internet fine without any issues.

    The dashboard network test fails at the internet stage even without any storage device connected so that rules out any Gamertag account issues I think. Also after the failed test the xbox shows the current status of xbox live (showing the current matchmaking
    issue), which means it has to be connecting to at least one xbox live service to get that info.

    So, I'm wondering if your error code is the same as mine? (8015190e). You wrote that you now think this is an ISP problem. Do you think they are blocking some xbox live services from working? It is strange though that many other people right now are having
    similar problems regardless of ISP and I also have a friend that is with VM and they have no problems...at the moment, touch wood.

    Because of this, I still think it is Microsoft that are at fault here.
Thema:

Internet Connection issues confirmed.....

Loading...
  1. Internet Connection issues confirmed..... - Similar Threads - Internet Connection issues

  2. I can’t connect my Xbox to my internet suddenly.

    in XBoX on Consoles
    I can’t connect my Xbox to my internet suddenly.: My Xbox suddenly won’t connect to the internet, I’ve tried restarting the console, changing the DNS settings, the Word tagging settings, an alternative MAC address, I have a wired router but it’s...
  3. Xbox won't connect to the internet

    in XBoX on Consoles
    Xbox won't connect to the internet: So I've just got a new router and went to connect my Xbox and it keeps saying wrong password check name ect I've tried the DNS trick Mac address and changing the port selection and all the hard...
  4. Why do I have to restart my xbox every damn time to get it to connect to the internet. It...

    in XBoX on Consoles
    Why do I have to restart my xbox every damn time to get it to connect to the internet. It...: Pretty obvious with the title but when this stingy crappy company stings you with premiums on any part or piece claiming that they "have to" because of some made up ****. You'd expect it to just...
  5. Original Xbox one (2014) internet issues even with wired connection

    in XBoX on Consoles
    Original Xbox one (2014) internet issues even with wired connection: I have had this Xbox one since 2014 and recently (last few months) have experienced some issues with its internet. I have exclusively used it with a wired, ethernet connection and have been having...
  6. Wireless Internet Connectivity Issues

    in XBoX on Consoles
    Wireless Internet Connectivity Issues: I was playing on my Xbox the other day and everything was going good and then today when I loaded it up it wasn’t connected to the Internet. I tried reconnecting as I thought it was maybe my...
  7. Everyone else having issues with JUST the Xbox not connecting to your internet?

    in XBoX on Consoles
    Everyone else having issues with JUST the Xbox not connecting to your internet?: I can't be the only one because I know I am not. Other friends have the same issue. Does Xbox respond? No. Just troubleshoot with every single solution I've tried. Cannot get a live person to hear...
  8. Xbox series x Internet connection issues

    in XboX Insiders
    Xbox series x Internet connection issues: I’ve spent nearly $600 on a console that can’t stay connected to wifi for more than 5 mins past 7pm. It disconnects and reconnects in only 10 seconds but it makes any game nearly unplayable and a...
  9. Xbox X. Internet’s connection issue

    in XBoX Games and Apps
    Xbox X. Internet’s connection issue: Xbox X is plugged into intaweb modem walk away after playing cod Settings is set to keep Xbox on to keep the Xbox up to date ! But recently when powering up Xbox it say not connected to the inter...
  10. Issue connecting to internet. (Xbox Series S)

    in XBoX on Consoles
    Issue connecting to internet. (Xbox Series S): I have had this issue where my xbox series s refuses to connect to my router. It says i am connected to the router but there is no internet, in my advanced settings it displays all my IPs are...