Intermittent XBO controller

thx for the fb but this info only applies to the xbo console, i don't have a console, I just have a controller, i used it fine for ages using a cable, but since i let my accident prone nephew use it he's broke the controllers rear usb connection port, and
now it functions intermittently, he also did the same to the ds4 ps4 controllers i mentioned however the controllers themselves fine, hence why decided to go the wireless option..... it's for certain some kind of config issue, because the wireless adaptor
works fine installing all neccassary drivers, and the controller is fine as evident by the fact it works with a cable, allbeit now intermittently and sporadically.....so how can i resolve this issue?....I read somewhere someone mapping an ordinary controller
by editing a key in regedit, so has that something to do with this?

thx again for the reply..

Every controller since my first (1 with audio jack, one XBO S, one XBO X) hasn't worked, so it's not the controllers themselves.

I don't really mind the differences between the 360 controller and the XBO...But, as others have pointed out, the XBO controller pieces noticably compress when squeezed. It makes it feel a bit flimsy. Overall, I would take the 360 controller over this one.
But, either one is still good.

It sounds like theres an intermittent fault with the controller. It could be one of a couple parts but I'm guessing the controller is still within its warrenty (I dont think the series 2 controller has been out for a year yet). I would suggest contacting
the place of purchase and explaining that theres an intermittent fault. They will either send it to be looked at and repaired or replace it for a new one (depending on their policy)

Nov. 18. 2021

Just got a new controller and Xbox automatically updated controller firmware and right away the intermittent disconnects started.

Compensation?