Intermittent connectivity

Discus and support Intermittent connectivity in XBoX on Consoles to solve the problem; My xbox lets me sign-in and then throws me off-line. When I go to network settings, I have a connection. i have tried a wired connection but this... Discussion in 'XBoX on Consoles' started by ArcticRacer2904, Nov 5, 2017.

  1. ArcticRacer2904
    ArcticRacer2904 Guest

    Intermittent connectivity


    My xbox lets me sign-in and then throws me off-line.

    When I go to network settings, I have a connection. i have tried a wired connection but this doesn't improve things.

    I have following speeds in xbox tes

    [table][tr][td]Test[/td][td]xbox result[/td][td]speedtest.net result[/td][/tr][tr][td]download[/td][td]23.60 Mpbs[/td][td]23.49 Mpbs[/td][/tr][tr][td]upload[/td][td]0.00[/td][td]6.52 Mbps[/td][/tr][tr][td]ping[/td][td]-[/td][td]28ms[/td][/tr][tr][td]latency[/td][td]20ms[/td][td]-[/td][/tr][/table]

    Wireless strength is showing as 100%.

    Appreciate any fixes / insight.

    :)
     
    ArcticRacer2904, Nov 5, 2017
    #1
  2. RobertBuckalew
    RobertBuckalew Guest
    Intermittent Connectivity Issues

    There is only one reason I can think of to update or factory default you router's firmware , connectivity , I've seen it work before and it's usually the first thing they will have you do if you ever have to call your routers support number...I always
    like to try everything on my end so I can say " naw , already did that" .....hope your call back works
     
    RobertBuckalew, Nov 5, 2017
    #2
  3. Truckanuck
    Truckanuck Guest
    Intermittent Connectivity Issues

    There are very few if any reason to have to update the firmware on your router, especially if its from the last couple of years(mine is current and not having any updates for this model anyway). Literally nothing has changed on my network/Internet connection
    since the date in question.

    Re installing didn't work, even tried clearing the Persistent Storage and unplugging the console for 30 sec as some people have been saying "fixes all issues with your xbox one". More or less I'm up to a factory reset and reinstalling 450 gigs worth of
    games (MCC being a digital copy). I've called Rockstar but they are "Experiencing higher than usual call volumes" so I am patiently awaiting a call back.
     
    Truckanuck, Nov 5, 2017
    #3
  4. Rouge Baron Win User

    Intermittent Connection

    I have the same problem as do scores of other users. It has nothing to do with your ISP. I am in San Diego.
  5. Xuxiis Win User

    Intermittent Connection

    Sorry you’re having such an issue. My suggestion is based on your statement: “my ISP reported that a proxy server went down and has been replaced. Clients reported connection issues since then, but only with XBox LIVE” and the statement “I'm certain the
    problem lies with my ISP but they can't find the problem,”. I suggest your ISP network is not configured to allow for a stable Xbox connection. This can only be addressed by your ISP.

    The main symptoms of you connection occurred when first trying to set up a connection on installation of your ISP’s new proxy server. Proprietary devices, such as your Xbox, must be allowed access to and/or through the ISP proxy server. These types of issues
    are typical of college and university systems as a security provision but not unheard of in cable networks. No problems of your router/modem setup can be addressed until your ISP is eliminated as an issue. Your ISP will have to contact Xbox for the appropriate
    configuration of their new proxy server if they’re willing to do so.

    I suggest you contact your ISP and ask them to contact Xbox support for the configuration information and to configure their proxy server for Xbox. I would also suggest that you return both your router and Xbox to their default configurations until you
    can test them with a reliable ISP structure. I realize this is a frustrating situation and I hope you can get it resolved.
  6. Superhero7294 Win User

    Intermittent Connection

    Try a Clean new Ethernet cable if its old i suggest you change it Make sure the cable is connected to the correct port restore settings and test connection if that doesnt work try getting wifi
  7. taidara Win User

    Intermittent Connection

    Greetings comrade!

    [quote user="comrade mogs"]The issue is the same whether I connect to my internal network or directly to the modem.[/quote]If its possible, try connect with a different Ethernet cable if the one you use is faulty.

    Disconnect all network devices from your modem and power off your modem for 5 minutes. Power on your modem and wait one minute for it to connect properly. Connect your console to the LAN port on your modem (with a different Ethernet cable if this is possible).
    Turn on the Xbox and go to network settings. Restore network settings to factory defaults. Press "B" on your controller and
    Test Xbox LIVE Connection.

    Post back and let us know how it goes.
  8. comrade mogs Win User

    Intermittent Connection

    Pinging msxb.vo.llnwd.net [69.164.22.253] with 1364 bytes of data:

    Reply from 69.164.22.253: bytes=1364 time=82ms TTL=53

    Reply from 69.164.22.253: bytes=1364 time=83ms TTL=53

    Reply from 69.164.22.253: bytes=1364 time=91ms TTL=53

    Reply from 69.164.22.253: bytes=1364 time=101ms TTL=53

    Ping statistics for 69.164.22.253:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

    Minimum = 82ms, Maximum = 101ms, Average = 89ms
Thema:

Intermittent connectivity

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