Intermittent black screening (but continued audio)

Marc Smiler · Feb 24, 2014

I have seen a couple of posts about this, but no fail safe answers.

Basically in any mode (games, TV, home screen), the TV screen will go black for 1-3 seconds and then come back. My TV does not indicate that the display mode has changed. Ive used different cables, ive removed my Sky HD from the Xbox, tried all resolution
settings, and still experiencing the problem. (when watching Sky HD via HDMI straight to the TV so I know the TV itself isnt faulty)

Can anyone help me?

:)

epic FUZZ · Feb 24, 2014

Black screening

My 250GB slim has taken to black screening with Tekken. When I try and launch it reads the game and then goes to black screen and just sits there not spinning the disc or anything. The Guide still works, but I can't select Play Game (it's greyed out) and
if I try and Dashboard it freezes. If I reboot it works. Usually it happens just as I've booted the console. CoD4 which is really old and TTT2 are the only 2 games to give my Xbox problems. Thing's not even 2 years old (both games are installed).

And on a side note, good luck trying to sell an Xbox One to me based on your previous performance MS

Harvack · Feb 24, 2014

Black screening

I'm not exactly sure of what's going on with your xbox 360 console, but I do have a couple recommendations.

I say try to head over to the storage and hover over your harddrive and pess Y and clear your cache, because that can be the problem.

I also recommend cleaning the disk, as there can be a problem with the disc.

SoG Watchman · Feb 24, 2014

It's a glitch in the recent Xbox One update. Just hold the X logo on the Xbox One for 10 seconds to force it to turn off. Then turn it back on. I believe the March 4 update will fix it.

Marc Smiler · Oct 31, 2018

I have done this restart but seems to continually do it.

Hopefully that will fix it then. I guess it is a compatibility issue with some TVs?

SoG Watchman

It's a glitch in the recent Xbox One update. Just hold the X logo on the Xbox One for 10 seconds to force it to turn off. Then turn it back on. I believe the March 4 update will fix it.

Marc Smiler

I have done this restart but seems to continually do it.

Hopefully that will fix it then. I guess it is a compatibility issue with some TVs?

Kelemvor79

Hello!!

I see that you have made several checks but you have tried to change the HDMI cable of the TV port, if you have it connected in the HDMI 1 test to connect it in the HDMI 2 or 3.

Another thing you can do if you have a family member or a friend is to try the xbox at home or on another TV, otherwise you should take your xbox to check

Lt Fluffers

I actually don't see the black screen because of lag all that often. Usually I'll see the black screen because some dillhole quits out. I continue playing during the black screen though. Depending on what I'm doing when the screen goes black, I'll do things
such as continually jump or backpedal continuously. It seems to help sometimes if I'm in a firefight.

maxen

Watched your video, that's really weird.

Turn your console completely off (hold the power button for five seconds until the power brick turns orange) and then disconnect and re-connect the HDMI cable to make sure it is seated properly.

If it persists, try using a different HDMI cable if you have one available.

Intermittent black screening (but continued audio)