Interface Unresponsive

Discus and support Interface Unresponsive in XBoX on Consoles to solve the problem; I turned on my Xbox One today, put Halo: The Master Chief Collection, and attempted to play. Nothing happened. Fearing it was a disc drive issue, I... Discussion in 'XBoX on Consoles' started by JLtheStoneWall, Nov 22, 2014.

  1. Interface Unresponsive


    I turned on my Xbox One today, put Halo: The Master Chief Collection, and attempted to play. Nothing happened. Fearing it was a disc drive issue, I ejected the disc and put it in once more. Nothing. I did the same thing again and listened, and the disc drive
    sounded the exact same way as it always does when reading a disc. Instead of playing a game, I attempted to go into an app such as Netflix, or my Friends list. The interface would not respond, simply make the sounds that go off when you select an app. So I
    attempted to turn the Xbox off, only to have the "On" button flash repeatedly. I unplugged it the power cable, then plugged it back in, and everything worked fine after that.

    Is this a normal issue, or is there something else going on? Is it a Live issue? My warranty still has quite a few months left, incase it is required.

    :)
     
    JLtheStoneWall, Nov 22, 2014
    #1
  2. PrimoFuSion
    PrimoFuSion Guest
    Why is this coz its realy annoying !

    RIP decent Xbox forums. At least my 360 console is still going strong, albeit with an extremely slow and unresponsive user interface.
     
    PrimoFuSion, Nov 22, 2014
    #2
  3. iiCaluminium
    iiCaluminium Guest
    'A' button on controller is sometimes unresponsive

    The Xbox One controller which came with my Kinectless Xbox One yesterday has one problem.

    The 'A' button is roughly 10% of the time unresponsive when I press it, and I use the same force as always. The problem isn't too bad though, as I believe it only happens when in menu's or interfaces. I was playing FIFA 15 and while in-game during a match,
    I think the A button was working perfectly, always responding. But when I go back to a menu or interface the occassional lack of response occurs again when pressing the 'A' button.

    Is this normal, should I request a replacement controller?
     
    iiCaluminium, Nov 22, 2014
    #3
  4. SigmaTheDJ
    SigmaTheDJ Guest

    Interface Unresponsive

    These weird glitches may happen from time to time. It's usually a result of using the "instant on" mode, where the console goes to sleep instead of turning off completely. If you're having unexplained issues with the console, you can hold your finger on
    the power button (on the console itself) for about 8 seconds and that will force a full shutdown, so when you turn it back in it'll do a full boot up instead of waking up from sleep.

    If you're in the preview program it's also a good idea to use the feedback reporting tool if something like this happens, so that the devs can look at the logs and see what caused it.

    So yeah, I'd just put it down to a system software bug, considering pulling the power and doing a full reboot cleared it.
     
    SigmaTheDJ, Nov 22, 2014
    #4
  5. J.R.G.
    J.R.G. Guest
    That is why I went to "Energy Saver" after two days; I have never had a problem since...100% flawless.

    Peace, J.R.
     
    J.R.G., Nov 22, 2014
    #5
  6. Chris238
    Chris238 Guest
    Me as well, I do not use instant on anymore. Fresh boot for every gaming session and I don't have any issues that way.
     
    Chris238, Nov 24, 2014
    #6
  7. f00xm4n
    f00xm4n Guest
    Yeah every couple of weeks I have to do a full hard reset, sort almost everything out. I never know if it's a preview problem or just seems like the cache gets full and needs a reset. Usually a result from bad coding and not clearing the cache properly.
     
    f00xm4n, Nov 24, 2014
    #7
  8. Shaggy2000
    Shaggy2000 Guest

    Interface Unresponsive

    The problem with the energy saver setting though is that it doesn't download updates overnight, so theoretically you could log on one evening to play Destiny, only to find a 3gig update needs to be downloaded.
     
    Shaggy2000, Nov 24, 2014
    #8
  9. Chris238
    Chris238 Guest
    So far I haven't had an update stop me for more than 15 minutes. There are ups and downs either way. What we need is a "Restart" option. So we can use instant on and just reboot it if there's a need. Or, reboot it once a day or something as a preventative
    measure.

    Yes, you can hold the power button to do this, but I prefer the "Graceful" shutdown method.
     
    Chris238, Nov 24, 2014
    #9
  10. ^^^Actually, there is now a reboot option for the console, which was added last update I believe. It's in settings > power options. Mine has been in instant on mode for quite awhile and it's much easier to just reboot the console now, if things get a little
    slow or glitchy.
     
    A Blue Illusion, Nov 24, 2014
    #10
  11. Goatsnatcher
    Goatsnatcher Guest
    I have mine in instant on, I think I have had to do a hard reset maybe 6-7 times in the last year. Are you guys quiting apps when your done with them? I always make sure I quit everything...eg, achievements, friends tab etc...etc..
     
    Goatsnatcher, Nov 24, 2014
    #11
  12. Chris238
    Chris238 Guest
    [quote user="A Blue Illusion"]^^^Actually, there is now a reboot option for the console, which was added last update I believe. It's in settings > power options. Mine has been in instant on mode for quite awhile and it's much easier to just reboot the console
    now, if things get a little slow or glitchy.[/quote]

    Nice, didn't know that. Thanks!

    I may have to switch over to instant on and see how well this works.
     
    Chris238, Nov 24, 2014
    #12
  13. Interface Unresponsive

    I didn't know that either; thanks too!
     
    Galactic Geek, Nov 24, 2014
    #13
  14. YW. It works pretty well... does the same thing as holding the power button until it shuts down, except for it restarts on its own, which is nice.

    I agree with Goatsnatcher on quitting apps. I almost always quit them as soon as I'm done with them, which seems to help keep things running more smoothly between restarts. I really wish they'd add a 'quit all' option. A lot more people would probably use
    that if it were a feature and it'd be a lot more convenient than quitting them separately. At least now we can restart the way it should be done, which I do pretty regularly anyway.
     
    A Blue Illusion, Nov 24, 2014
    #14
  15. J.R.G.
    J.R.G. Guest
    Which is another reason I prefer Energy Saver; do not want things updating without my approval. Take Killer Instinct for example...It's been wanting a 6Gb update since season two released, I may want to play a few games here and there (Offline), but I don't
    like it well enough to update. Most months I'm close to my cap and others I go over; 6Gb of data serves me better for another high def movie rather than a game I rarely play.

    Peace, J.R.
     
    J.R.G., Nov 24, 2014
    #15
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