Installing games on external HD - Windows won't allow the drive to be safely removed

Discus and support Installing games on external HD - Windows won't allow the drive to be safely removed in XBoX on Windows to solve the problem; I have noticed that after installing a Game Pass game (Madden 21) on an external HD through the Xbox Windows 10 app I could no longer eject it. Windows... Discussion in 'XBoX on Windows' started by CaptainQubit, Apr 1, 2021.

  1. CaptainQubit
    CaptainQubit Guest

    Installing games on external HD - Windows won't allow the drive to be safely removed


    I have noticed that after installing a Game Pass game (Madden 21) on an external HD through the Xbox Windows 10 app I could no longer eject it. Windows would consistently give me a message saying the drive was being used. The only way for me to safely remove the drive was to uninstall the game first.

    When looking at what could be the source of the trouble I remembered that the Xbox app creates an xvdd virtual volume on the disk where the game is installed and, apparently, if this happens on an external drive Windows will keep checking on it. I found no way to unmount it and closing the Xbox app didn't solve the problem.

    Is there a solution for this? Is this a known issue? Does the WIndows 10 Xbox app support using external drives to install Game Pass content?

    :)
     
    CaptainQubit, Apr 1, 2021
    #1
  2. CaptainQubit Win User

    Installing games on external HD - Windows won't allow the drive to be safely removed

    Update: Process Explorer tells me that explorer.exe is always checking a folder called Roaming State on the WpSystem folder in my external HD, preventing it from safely being removed. The computer was marked to be my offline device, so I thought it could be this. Unchecking this option and then installing a new game (and running it, to make sure every step of installation happens) changed nothing.

    As soon as I uninstall the game (which deleted the folder in question), explorer stopped looking for it and I could safely remove the external HD.
  3. Killswitch51880 Win User

    A Couple Questions

    I've never had an issue and I use small keychain flash drives and external HD. I don't want stuff fluttering my xbox hd that I don't frequently use... I've never had a problem. The safe remove option is more for when your inserting and removing flash
    drives while power is on like pc and laptops.
  4. andersonpassos Win User

    Windows not detecting games on External HDD

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good night

    there is no other way if you don't format the external hd drive, it won't recognize your files, it only recognizes games installed directly by it, with the restoration it doesn't have the installation files that are located in the windows folder, and there is no way to add them manually.
  5. XBF Brad A Win User

    GTA won’t load

    Hi Joey,

    Thanks for the update on the issue. Try installing the game specifically on the internal drive instead of the external drive. Once installed and launch, then move it to the external HD. Personally have had this issue with games on an external drive. Once
    installed on internal they worked great.

    Thanks,

    Brad
  6. GrowlingYapper Win User

    Ryse wont install to 100%

    I don't like suggesting a factory reset but it could be the only option, you can remove the external HDD so any games on there will be safe,Also once you have your console settings setup try installing the game to your internal drive before you plug your
    external drive in.
Thema:

Installing games on external HD - Windows won't allow the drive to be safely removed

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