Installed games list keeps on loading, I can't access my installed games or install new ones.

saumyaverma · Jun 26, 2023

My xbox app is not showing my already installed games and I can't install any new games. It all started when I tried to installed Morrowind a few days ago, it was stuck at 0% and I tried to cancel the installation but it did not work. I tried installing another game and it did not work. I restarted my PC and now I can't see any games on left side of the app.

The games list window just flashes and cycles the loading animation. I can't see the Queue as well, so I can't cancel or see the progress of any games I download.

:)

Kimmy_24

Hi, saumyaverma. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Let's try some steps that might help. Kindly try to reset the gaming services and Xbox app. Select Start > Settings > Apps > Apps & features. Find the App named "Gaming Services" then select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Reset. Do the same for Xbox app.

After that press WIN+R (Windows logo key + R) , Enter "services.msc", find "Game Services", stop the service and then start it back again.

Miss All Sunday

Update. The game will not load on my series X with any dlc installed. Only the base game.

It will load with dlc installed on the new profile. But I don't have access to the dlc since that profile doesn't own the dlc.

It will load on the Xbox one with dlc.

stephaniedavenport1

Just to update another issue I have wich I forgot about when a game or app that is already installed updates or I install a new game from online the installation constantly stops aswell also comes up with games to to long to load on online instaled games
it just keeps getting worse can't evan launch apps like netflix or sky

matthewiag

Hello

You should be able to install it from My Games and App Ready to install list

Also Evolved Server are Shutdown and the Multiplayer can't be accessed there is a limited Single Player Mode though.

Lavindathar

Can't be bothered to take a picture, but my 'ready to install' list is well over 1000 games. Not counting the ones installed, which I think is around 70 atm.

Installed games list keeps on loading, I can't access my installed games or install new ones.