Installed games appearing as "Ready To Install"

DanniDonald · Feb 21, 2020

I have four XB1 games which are installed but which keep appearing on my Ready To Install list. Three are Games With Gold (Fable Heroes (360), Star Wars Battlefront (XBox) and Isle of Man TT), and the other is Please Don't Touch Anything, which I have recently
purchased.

All four games have been installed and play correctly, as they are already installed on my external HD along with all my other games that appear in the Installed section. Going to "install" these games puts them back in the right place- it is as though the
Xbox isn't finding them until I ask it to, then going "oh, there it is".

Then, when I come to boot the XBox again, they're back on the Ready To Install list. There's no update or anything like that, and I have tried uninstalling and reinstalling to see if that made any difference. I have also tried power cycling, disconnecting
the power lead etc.

How can I get these games to stay where they're supposed to, in the Installed section?

:)

Njal the Blue

Try doing a power cycle by pressing and holding the power button till fully off then wait 60 seconds and power up again. This has been seen at times in the Xbox Insider Preview program.

Stormhawk1

This issue may be caused from your xbox failing to detect your games on your external hd until you access them. Try unplugging your ehd from your console and then power your system on then reconnect your ehd.

SpiralOut46and2

This happens to me from time to time as well. A game just won't show up in my Ready to Install, even though I own it and it should. What I do is I just manually search for the game in the Store, and when you pull it up, it will say Install there. I just
install it from there.

steeledwand7664

To add a couple things to what Geth said.

When you try and start a game the system will look for the license for the game there are a few ways to get a license for the game.

1. Physical disc- The disc HAS to be in the system in order to play the game and any account on the console can play the game as long as the disc is in the disc drive.

2. Digitally- This can be done 2 different ways.

A. Be signed in with the account that purchased the game No matter what console the account is signed into it will be able to play the game.

B. If an account that owns the game has the console set as its home console then ANY other profile on that console can play the game.

Now there is also a few different ways for an account that once had a digital license to lose the digital license for a game.

1. The purchase was refunded for one reason or another.

You can check the status of an order by signing into your account at account.microsoft.com and going to your order history.

2. If it was a Xbox One Games With Gold then you do have to maintain the Gold subscription in order to maintain the license for the game.

You can check the status of your Gold subscription by going to account.microsoft.com/services

3. If the account that purchased the game no longer has the console set as its home console and you are trying to play the game on an account that did not purchase it digitally.

You can check whether the account has the console set as its home console by signing into the account and going into settings and under the personalization tab going to Home Xbox and it will tell you whether or not that console is the currently signed
in profiles home console or not.

Mister Mascot

Hey there Taggy,

Are you in the Xbox One Insider Program and using the new dashboard currently? Are other titles showing up in your Ready to Install right now?

Let us know!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Installed games appearing as "Ready To Install"