"Installation stopped" while downloading and transferring to external hard drive

Hello plz use this link to help solve your problem

Xbox
game installation issue

If this doesn't work plz contact microsoft support

Hope this helps

Enjoy your day

@plushrelic

I have alreayd tried that. Didnt work.

Hi, !

Could you give more details about your problem?

Your hard drive is correctly formatted to Xbox games?

The problem happens while installing apps?

Is it possible that the game(s) you're trying to install are already (partially) installed on your console's internal drive, and the internal drive is full?

Hard drive is correctly formatted.

I addressed all your questions in my post. I cannot transfer games to my external drive, only apps. As soon as I try and move them, they stop installation. I have completely removed games from my internal drive, they still will not download to the external
drive.

The external hard drive was around 20% full. After the I formatted the external hard drive it went down to 0% as everything was uninstalled. Thing is i tried transfering Battlefield 1 from the internal hard drive to the now empty external hard drive and
it started transferring. Battlefield 1 was one of the games that just stopped installing/transferring when i wanted to move from the internal to the external hard drive so i might of fixed the problem. Now i am just concerned that the games that were uninstalled
will not have anyting saved and i will have lost everything.

EDIT:

- Tried reformatting drive after failed download.

- Tried changing attached external hard drive to different USB ports that can be installed on Xbox.

When moving or copying the base game to external hard drive, download usually stops around 0.7% to 0.9%