"Installation stopped" on digital purchases?

Discus and support "Installation stopped" on digital purchases? in XBoX Games and Apps to solve the problem; Hi all, Never had this happen before, the last 3 digital purchases I have made download and then at the end just say "installation stopped". Anyone... Discussion in 'XBoX Games and Apps' started by Donovan_897, Dec 18, 2014.

  1. Donovan_897
    Donovan_897 Guest

    "Installation stopped" on digital purchases?


    Hi all,

    Never had this happen before, the last 3 digital purchases I have made download and then at the end just say "installation stopped". Anyone know what is causing this, did it happen to anybody else.....I tried everything, power cycle, deleting/reinstalling
    games, no luck. Thanks.

    :)
     
    Donovan_897, Dec 18, 2014
    #1
  2. Kenny H.
    Kenny H. Guest
    "Installation Stopped"

    FunkayFooj, since you have the preview dashboard, you'll want to have your brother report the issue via the preview app on the console, or in the preview forums (forums.xbox.com/.../default.aspx).
    If you get a message that says Group Not Found, have him create a post here requesting access:

    forums.xbox.com/.../4268.aspx

    Also, it sounds like your issue is different, because you are installing from a disc. Usually, turning the Xbox off by holding the Xbox logo on the front until it fully shuts down and unplugging the power cord from the back for 5 minutes will help this.
    I always choose Update Later when prompted, because it makes the game install faster.

    Even if it works after that, you'll still want to have him report it so the preview team is aware of the issue.
     
    Kenny H., Dec 18, 2014
    #2
  3. Kenny H.
    Kenny H. Guest
    "Installation Stopped"

    Hey I'm not sure if it'll help, but some people fixed a similar issue by changing their DNS server, which as far as I know isn't listed anywhere on Microsoft's troubleshooting, so it's worth a shot:

    forums.xbox.com/.../2058155.aspx
     
    Kenny H., Dec 18, 2014
    #3
  4. choppyseize Win User

    Renewal of Gaming Licenses

    The "installation stopped' error means it's a corrupted download or the discs are scratched or damaged. You may have to purchase new ones or go digital.
  5. Christyna64 Win User

    Purchased digital download as a gift and it auto downloaded immediately

    When you purchase digital games the store will automatically try to install the game on the console you made the purchase for. If you do a quick Bing search for "xbox one stop auto downloads" you will find a bunch of links for a solution to stop this from
    happening in the future.
  6. StephenMullis1 Win User

    Xbox One S Install Disc Issue

    It just stops at 95 present when trying to install digital then whin i bought a dic it stops at 72 percent and both times it says installation stopped
  7. VilleValoo Win User

    Am really ANNOYED with xbox store

  8. BPstick Win User

    Fortnite Installation Issue - Xbox One

    Own digitally. I tried the above and it’s still stopping the installation.
Thema:

"Installation stopped" on digital purchases?

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