Installation Stopped issues

Discus and support Installation Stopped issues in XBoX Games and Apps to solve the problem; Hi guys a little help please... So my boyfriend has an xbox one x. He keeps getting 'installation stopped' as an error when trying to install certain... Discussion in 'XBoX Games and Apps' started by AlexaThommo, Dec 9, 2020.

  1. AlexaThommo
    AlexaThommo Guest

    Installation Stopped issues


    Hi guys a little help please...

    So my boyfriend has an xbox one x. He keeps getting 'installation stopped' as an error when trying to install certain games.

    There are some that won't move to the external hard drive like Ghost Recon Breakpoint but will install fine on internal.

    However the main game that we are having issues with is WWE 2K19. Can't get this to install on either.

    The issue has occurred before and previously unplugging the external hard drive and then installing onto internal worked, but this time nothing. Tried power cycle, tried installing from disc when offline. Tried clearing persistent storage for the blu-ray
    disc app. I know the disc is alright as we tried it in my xbox and it was fine. And we know the disc drive on his works as other games are fine.

    Ideally don't want to have to clear local games as not all of them are on his xbox live account, and don't really want to reset xbox as half the games disappeared when we tried before even when selecting to keep games.

    Any other ideas to try before clearing local saved games and reset?

    When the disc is in and we select manage game, it says the main game is installing but also installed in the check box at the right? (46GB) It also says the version is 0.0.0.0.

    Anyhelp would be greatly appreciated. Thanks.

    :)
     
    AlexaThommo, Dec 9, 2020
    #1
  2. Janet_C Win User

    Installation Stopped Issue

    You do not lose any data, you will only have to reinstall the games.

    All your progress, achievements and purchases remain in your account.
  3. XBF Brad A Win User

    Installation stopped issue

    Hello Nevill,

    Being you got couple issues going on here, I recommend doing a
    soft factory reset
    . When you do this select keep my games and apps. It will remove your profile from the console so make sure you know email/password for any account on the Xbox. This will not get rid of all save data as it is saved to the cloud. Once you
    do this then try and update a game.

    Hope this helps.

    Thanks,

    Brad
  4. Nevill94 Win User

    Installation stopped issue

    As I stated in my post I have tried the solutions that are online in regards to updates, downloads, installations, network etc. and none of them have fixed the issue, the effect of the issue is similar to when a computer processor is being overwork and
    wont let anything else run. It has resulted in me having to uninstall the games as I am no longer able to play them. Also as I have stated both soft restarts and hard restarts do little to alleviate the problem. This issue has been occurring for some time
    now, after a previous console update, the problem also caused affected updating the console software as it took 3 attempts to successfully get the latest console update. I have found a slight work around where if I start a game immediately after a hard restart
    I can play that game, however if the system is trying to update a game having this issue, then it is only the game I started after the restart that I can play and if I close said game then I can no longer play any games as they "Take to long to open".
  5. Not yFIREy Win User

    'Installation Stopped' issue

    have you checked your package loss?
  6. James Keightley1 Win User

    Installation Stopped Issue

    Hi,

    I tried this, but it did not work. If I try resetting without keeping my games will this mean that I will loose all of my progress in my current games history?

    Regards
Thema:

Installation Stopped issues

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