Installation Stopped issue

Discus and support Installation Stopped issue in XBoX Games and Apps to solve the problem; Something is happening to my Xbox One X that so far I was not able to get the root cause. I had only CoD installed, running ok. Starting 3 months ago... Discussion in 'XBoX Games and Apps' started by sandromoreira1, Sep 2, 2020.

  1. Installation Stopped issue


    Something is happening to my Xbox One X that so far I was not able to get the root cause.

    I had only CoD installed, running ok. Starting 3 months ago it said I had a problem with my CoD local data. I removed the local saved files and doing that the console rebooted.

    After that, every time a game update arrived I got the “Installation stopped” during the download. Pause a second: in the last 3 months I changed my internet provided – so the issue is not the Internet. It is 300Mbps, I changed the DNS to Google and OpenDNS
    and connection is stable. Tried wired and wireless (currently is wired).

    I restored the console to factory, same error trying to download CoD. Tried the reboot with console buttons pressed and run again the cleanup – same thing. Tried different games – same thing. “Installation stopped” during the download, in random moments.

    One more thing: yesterday it had a console update to apply. During the console update download (not game download) it stopped several times as well with an error (Error code: 0x8007045D 0x00000000 0x90130005). I needed to restore the console and then download
    the update (it updated after that). But the games download are the same: installation stopped.

    Any clues? Hardware issue? Hard Disk issue?

    Thank you for your time reading and thinking on this.

    :)
     
    sandromoreira1, Sep 2, 2020
    #1
  2. Janet_C Win User

    Installation Stopped Issue

    You do not lose any data, you will only have to reinstall the games.

    All your progress, achievements and purchases remain in your account.
  3. XBF Brad A Win User

    Installation stopped issue

    Hello Nevill,

    Being you got couple issues going on here, I recommend doing a
    soft factory reset
    . When you do this select keep my games and apps. It will remove your profile from the console so make sure you know email/password for any account on the Xbox. This will not get rid of all save data as it is saved to the cloud. Once you
    do this then try and update a game.

    Hope this helps.

    Thanks,

    Brad
  4. Nevill94 Win User

    Installation stopped issue

    As I stated in my post I have tried the solutions that are online in regards to updates, downloads, installations, network etc. and none of them have fixed the issue, the effect of the issue is similar to when a computer processor is being overwork and
    wont let anything else run. It has resulted in me having to uninstall the games as I am no longer able to play them. Also as I have stated both soft restarts and hard restarts do little to alleviate the problem. This issue has been occurring for some time
    now, after a previous console update, the problem also caused affected updating the console software as it took 3 attempts to successfully get the latest console update. I have found a slight work around where if I start a game immediately after a hard restart
    I can play that game, however if the system is trying to update a game having this issue, then it is only the game I started after the restart that I can play and if I close said game then I can no longer play any games as they "Take to long to open".
  5. Not yFIREy Win User

    'Installation Stopped' issue

    have you checked your package loss?
  6. James Keightley1 Win User

    Installation Stopped Issue

    Hi,

    I tried this, but it did not work. If I try resetting without keeping my games will this mean that I will loose all of my progress in my current games history?

    Regards
Thema:

Installation Stopped issue

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