Installation stopped : CoD Blacks Ops 4

FRoZeNooB · Jan 6, 2019

bought DIGITAL black ops 4 yesterday and started to download, i hoped in and played blackout at about 40% while i waied for multjplayer to finish. At about 45GB it said installation stopped and wouldnt go any further after attempting to restart multiple
times. I let it go overnight and still no luck in restartinng this morning.

I deleted the install and now it goes to installation stopped after 1% about 646MB.

Ive checked network connection

am able to download orher games

Deleted save data

removed and readded account

reset to factory defaults (kept game info)

really fristrated that i cant play especially since i was atleast abke to play blckojt last night

:)

XBF Crystal P

Hi there Froze,

Thanks for the reply. To help clarify the issue:

What type of internet connection are you using? (Wireless, Ethernet)

I recommend to try the following troubleshooting article:
Troubleshoot slow game or app downloads on Xbox One.

Try this out and let us know the results.

Christyna64

Have you reset your console by holding the power button for 10sec?

FRoZeNooB

Sorry but i already tried deleting local save data without success.

its always failing between 485-646 Mb now

OK Fowl

Here is a troubleshooting guide that may help with that Install stopping:
https://support.xbox.com/en-US/xbox-one/store/download-game-problem

FRoZeNooB

Mainly connected to ethernet but have also disconnected and tried wireless and it made no differencr. Network test runs at 50MB-ish up/down. Other ganes dl at 30-5Mbps.

Ive tried restarting and have nothing else running. It doesnt show a Mbps speed prior to going to installation stopped :-/ only happenong eith black ops 4

ivae also tried restarting console, clearing cache and reinstalling without any more progress. Also have tried the same with factory defaults (kept games)

Installation stopped : CoD Blacks Ops 4