Installation problem on windows 10

I installed Windows 11 on December 4, 2023. Before the installation, I installed Windows 10. The same problem occurs in the Windows 10 environment.

If you haven't already, I would highly recommend checking the troubleshooting steps mentioned here: Troubleshoot game installations on a Windows 10 device | Xbox Support

Hi there Nor,

Thanks for the reply! Unfortunately, you will need to click the install to download any digital content for PC.

If you have a Windows 10 device, you can now use the Xbox app to connect to the Xbox Live service.

• Visit
  How to sign in to the Xbox app on Windows 10 for more info on the Xbox app, and also
  
  How to install Xbox games on Windows 10.

If you’re having problems installing the Games for Windows Live app, or connecting to the Xbox Live service, see

Troubleshoot Games for Windows Live connection problems.

For other gaming options, see:

• Where to download games for Windows 10
  

Hope this helps.

still the problem is on,so i had to install the windows 10/11 version

I appreciate the help, but the problem isn't that there is any corruption or health changes that need to be made to the pc, this is a brand new installation of windows 10 and I have installed windows 10 multiple times to verify that this was the problem.
For whatever reason something isn't set up right or communicating (if that makes sense, sorry for the poor explanation).