Installation application films et tv sur xbox one [Installing apps and tv on xbox one]

Hey there Domefireblade,

Thanks for reaching out to the Forums for advice on how to hopefully get your console to finish installation of this app. I can totally understand how this kind of issue could be concerning. I suggest following the steps outlined in our support page entitled Troubleshoot
game or app installation problems on Xbox One as a means of preliminary troubleshooting steps.

When you get the chance, try those steps and let us know if that helped.

Thanks!

I am getting this error when trying to startup movies and TV.

I am getting the same error when trying to start Films & TV. I have uninstalled and installed numerous times with no success on both the internal and external drives.

Works ok on my XBOX One X but not my new XBOX One X

Hi there Ryan,

Thanks for reaching out. I'm sorry to hear about the spectrum tv app not launching on the Xbox One X.

I recommend trying these troubleshooting article for Apps on the Xbox One:
Troubleshoot game or app installation problems on Xbox One

If the problems persists, try checking out the Spectrum Support -
Spectrum TV App and SpectrumTV.com Troubleshooting for further assistance.

Hope this helps.

Hi there Ed,



Thanks for reaching out. I'm sorry to hear about the spectrum tv app not launching on the Xbox.

I recommend trying these troubleshooting article for Apps on the Xbox One:
Troubleshoot game or app installation problems on Xbox One

If the problems persists, try checking out the Spectrum Support -
Spectrum TV App and SpectrumTV.com Troubleshootingfor further
assistance.

Hope this helps.

Bonjour, j'espère que cela a du sens car j'ai utilisé Google Translate.

Si vous accédez au jeu dans la catégorie "mes jeux et applications" sur votre Xbox

Appuyez sur start sur votre manette

Sélectionnez "Gérer le jeu et les compléments"

Cochez "Prêt installer"

Vérifiez si vous avez tout installé. Si ce n'est pas le cas, installez tous les fichiers et le DLC devrait être ajouté votre compte.

[Edit - Translation] - Hello, I hope this makes sense because I used Google Translate.

If you access the game in the "my games and applications" category on your Xbox

Press start on your controller

Select "Manage game and add-ins"

Check "Ready to install"

Check if you have everything installed. If not, install all files and the DLC should be added to your account.