Install or purchase option on games

Discus and support Install or purchase option on games in XBoX Games and Apps to solve the problem; so on the release date of Red Dead Redemption the microsoft store on my xbox one gave me the option to install or purchase the game, just like the... Discussion in 'XBoX Games and Apps' started by OmarDel Rio, Dec 2, 2018.

  1. OmarDel Rio
    OmarDel Rio Guest

    Install or purchase option on games


    so on the release date of Red Dead Redemption the microsoft store on my xbox one gave me the option to install or purchase the game, just like the games for Game pass . so i selected the install option after that it installed the game and was playing for
    it for a few weeks. then one day i went to play it and it wouldnt let me tried everything but nothing worked so i uninstalled it but after that it was gone from my 'ready to install" section. and now i actually have to buy it any idea if this was a trial or
    a error ?

    :)
     
    OmarDel Rio, Dec 2, 2018
    #1
  2. Russelfurd
    Russelfurd Guest
    All PSN Titles On PS3 Will Transfer To PS4

    I think most company's are moving towards a cloud based system. They seem to be focusing on the hardware to handle more streaming than using the older discs. I also would like the backwards compatible option as well. But frankly people will end up purchasing either a HD option to the game or a digital copy. Having the game right there to just install instead of finding it is more convenient. Sadly, there have been quite a few games I have purchased again due to the ease of being able to just install if needed.

    It's good and bad. I personally believe it will be the future of gaming. We'll be purchasing games through their site instead of having discs to play. Which will be totally weird.
     
    Russelfurd, Dec 2, 2018
    #2
  3. Digital Download - UPlay

    If you select the option to purchase it, it'll prompt you that you already own it, and give you the option to install the passport. Choose to install the passport, and then restart the game.
     
    Jason Lockhart, Dec 2, 2018
    #3
  4. ChiefJoboo
    ChiefJoboo Guest

    Install or purchase option on games

    Please locate the game in your purchase history here:
    https://account.microsoft.com/billing/orders#/


    If you own the game and bought it on that account originally you will see it in My Games and Apps > Ready to Install, if you've uninstalled it. If you can't see it please click Left stick and X to unhide things in that list. Also, turn off your console and
    unplug it for 30 seconds to clear cache to see if that helps.

    If you can't find it or if you know you bought it but can't see it please contact xbox support about this:
    Contact Us | Xbox Support

    1. Billing

    2. No Thanks to the virtual agent

    3. Error Messages and Codes

    4. Contact Options

    5. Chat with Xbox Support.
     
    ChiefJoboo, Dec 2, 2018
    #4
  5. OmarDel Rio
    OmarDel Rio Guest
    i checked my history and it doesnt show up, also tried to un hide it too
     
    OmarDel Rio, Dec 2, 2018
    #5
  6. ChiefJoboo
    ChiefJoboo Guest
    Then you did not buy it. If you don't remember buying it then I don't know what happened. Maybe you were sharing games with a friend against the code of conduct or what, I don't know.

    You will need to buy the game to play it since you don't own it.

    Contact xbox support if you think you own the game.
     
    ChiefJoboo, Dec 2, 2018
    #6
  7. OmarDel Rio
    OmarDel Rio Guest
    as i stated before it gave me the option to install the game or the purchase option but i picked the install option and it let me download and play the game i was almost finished with it also
     
    OmarDel Rio, Dec 2, 2018
    #7
  8. ChiefJoboo
    ChiefJoboo Guest

    Install or purchase option on games

    Then it must have been a glitch as I don't think there was a free play weekend with that game.

    Anyways, if you never bought it you will have to buy it, regardless of what happened and allowed you to download it.

    ---------------

    If you got this game through Games and Gold, you will need to have an active gold membership to download and use the game again. If you lose your gold status and it expires, you can not play any previously downloaded games with gold (except on xbox 360).
     
    ChiefJoboo, Dec 2, 2018
    #8
  9. OmarDel Rio
    OmarDel Rio Guest
    i do have a purchase from microsoft off $66 on my bank account i just checked my purchase history for microsoft an i have no info on it this might be it
     
    OmarDel Rio, Dec 2, 2018
    #9
  10. OmarDel Rio
    OmarDel Rio Guest
    my gold is active as of my game pass also
     
    OmarDel Rio, Dec 2, 2018
    #10
  11. ChiefJoboo
    ChiefJoboo Guest
    You may be on the wrong account that didn't purchase it. Please contact xbox support if that is not correct.

    Contact Us | Xbox Support

    1. Billing

    2. No Thanks to the virtual agent

    3. Error Messages and Codes

    4. Contact Options

    5. Chat with Xbox Support.
     
    ChiefJoboo, Nov 6, 2018
    #11
  12. ChiefJoboo Win User

    Install or purchase option on games

    You may be on the wrong account that didn't purchase it. Please contact xbox support if that is not correct.

    http://support.xbox.com/contact-us

    1. Billing

    2. No Thanks to the virtual agent

    3. Error Messages and Codes

    4. Contact Options

    5. Chat with Xbox Support.
  13. OmarDel Rio Win User

    Install or purchase option on games

    my gold is active as of my game pass also
  14. OmarDel Rio Win User

    Install or purchase option on games

    i do have a purchase from microsoft off $66 on my bank account i just checked my purchase history for microsoft an i have no info on it this might be it
  15. ChiefJoboo Win User

    Install or purchase option on games

    as i stated before it gave me the option to install the game or the purchase option but i picked the install option and it let me download and play the game i was almost finished with it also
    Then it must have been a glitch as I don't think there was a free play weekend with that game.

    Anyways, if you never bought it you will have to buy it, regardless of what happened and allowed you to download it.

    ---------------

    If you got this game through Games and Gold, you will need to have an active gold membership to download and use the game again. If you lose your gold status and it expires, you can not play any previously downloaded games with gold (except on xbox 360).
  16. ChiefJoboo Win User

    Install or purchase option on games

    Please locate the game in your purchase history here:
    https://account.microsoft.com/billing/orders#/


    If you own the game and bought it on that account originally you will see it in My Games and Apps > Ready to Install, if you've uninstalled it. If you can't see it please click Left stick and X to unhide things in that list. Also, turn off your console and
    unplug it for 30 seconds to clear cache to see if that helps.

    If you can't find it or if you know you bought it but can't see it please contact xbox support about this:
    http://support.xbox.com/contact-us

    1. Billing

    2. No Thanks to the virtual agent

    3. Error Messages and Codes

    4. Contact Options

    5. Chat with Xbox Support.
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Install or purchase option on games

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