"Install on my devices" button doesn't work

NYBADASS95 · Feb 21, 2020

good evening I've had problems with the microsoft store, as I view my games in the order and billing history I noticed the "you own this game" and "install on my devices" messages were overlapping and as I clicked install nothing happens, it's as if it's
only a picture on my screen, I access it through my android phone, any help would be much appreciated.

:)

NYBADASS95

The information I have

Is the problem could be

A mobile issue with the

Layout and I should try

A computer.

Nomhland

Good evening, I am having problems on the microsoft store, as I view my purchases in the order/billing/purchase history the "you own this game" and "Install on my devices" messages both overlap and I cannot use the install button as it doesn't work.
This situation has really confused me as I've never had a problem before, any help would be appreciated, I use the microsoft account on an android device.

Tengo el mismo problema y no se hacer porque no eh podido jugar

NYBADASS95

Thanks for your reply, I've only used other mobile devices so far, I will try it on a computer ASAP. If this doesn't resolve the issue whst other solutions is there? Could microsoft itself have a bug, I hear others have the same problem.

bowski477

Seems like an issue with the way the page loads on your particular device. Are you able to try from a PC the Xbox App?

Tr33

Just downloaded Netflix to test and yeah that worked fine.

But I figured out I had to take a little detour to get it to work, I had to tell the store to install things on this device specifically, the install button just doesn't work on it's own.

So I got it fixed by directly telling it to install it on this device.

"Install on my devices" button doesn't work