Inserting some game discs opens Blu-Ray player

Discus and support Inserting some game discs opens Blu-Ray player in XBoX Games and Apps to solve the problem; My Gears of War 1 and 2 discs (Triple Pack) and my Mass Effect 1 discs (Platinum Hits) are not working. When I insert them on my Xbox One the Blu-Ray... Discussion in 'XBoX Games and Apps' started by Pedro MD11, Dec 18, 2015.

  1. Pedro MD11
    Pedro MD11 Guest

    Inserting some game discs opens Blu-Ray player


    My Gears of War 1 and 2 discs (Triple Pack) and my Mass Effect 1 discs (Platinum Hits) are not working. When I insert them on my Xbox One the Blu-Ray player opens and plays the "Insert into Xbox 360 console" video. All the discs worked fine on my Xbox 360.

    My LEGO Pirates of the Caribbean disc works fine and installed normally, so I know it is not a problem with my drive.

    Xbox support told me to clean Blu-Ray cache, turn off and unplug power for one minute, reset to factory. None of these worked and they are telling me to test the discs on another Xbox One, which I don't have access.

    Any ideas? Thanks

    :)
     
    Pedro MD11, Dec 18, 2015
    #1
  2. Xianlee
    Xianlee Guest
    Xbox One not reading any discs

    my Xbox one stopped reading any of my discs, blu-Ray or games. I've checked my discs and they have no finger prints or scratches. Sometimes after inserting, ejecting, inserting and ejecting multiple times it works. Do I have to do some sort of factory reset
    or something? Everything else works, TV, previously downloaded games, etc. just my discs wont work. Now I have to watch my movies on my blu-Ray player and can't play games.
     
    Xianlee, Dec 18, 2015
    #2
  3. I KrazyKev I
    I KrazyKev I Guest
    Unable to play uhd blu rays on Xbox one x

    Just bought planet earth II to show off my new Xbox one x 4k hdr movie capability.

    Every time I put a uhd disc in I get disc not recognised error. Code 0x91d70000

    Normal blu Ray and games work fine

    Uninstalled and reinstalled blu Ray app, tried cleaning discs and continually ejecting and inserting no joy.

    Had the discs checked and play fine in store

    Also factory reset and format Xbox one x

    Contacted support ref SRX1407403040ID
     
    I KrazyKev I, Dec 18, 2015
    #3
  4. kmcgrail
    kmcgrail Guest

    Inserting some game discs opens Blu-Ray player

    Are the discs covered in fingerprints or scratches? Please try cleaning the disc and trying again.
     
    kmcgrail, Dec 18, 2015
    #4
  5. Pedro MD11
    Pedro MD11 Guest
    No, they were always properly stored in their cases.
     
    Pedro MD11, Nov 1, 2018
    #5
  6. Zahir_Ramathula Win User

    Blu-ray will not play correctly on Xbox one

    Hello Brian J, my name is zahir.

    I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

    I can provide you with some basic tips so long.

    Set up and install the Blu-ray and DVD player app on Xbox

    To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

    Press the Xbox button to open the guide, select Home, and then select Store.

    Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

    Select Install to download and install the app.

    Insert a Blu-ray or DVD disc into your Xbox.

    Select the Blu-ray Player app when it appears.

    On the Blu-ray Player app details page, select Install.

    Your disc should start playing automatically.

    After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

    Thank you
  7. atDoc Rogers Win User

    Blu Ray Problem: Cannot play Game of Thrones Season 3

    The latest update did not fix the playback issue with Game of Thrones Season 3 on Blu-Ray.

    Some users may encounter the error that was causing the Xbox to not read the disc, again, even after updating the Blu-Ray player app.

    To work around this, fire up the Blu-Ray app with no disc in your Xbox.

    You'll be prompted that there is no disc in your drive.

    Insert Game of Thrones season 3 blu-ray into your drive.

    Viola, and enjoy.
  8. kmcgrail Win User

    Inserting some game discs opens Blu-Ray player

    Are the discs covered in fingerprints or scratches? Please try cleaning the disc and trying again.
  9. Pedro MD11 Win User

    Inserting some game discs opens Blu-Ray player

    No, they were always properly stored in their cases.
  10. Mr Sleepyhead Win User

    Unable to play Black Panther 4K?

    Hi Jeremy,

    I have uninstalled the app - inserted the disc and it recommend that I install the Blu-ray Player. So it does know its a Blu-ray disc it is just unable to load it.
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Inserting some game discs opens Blu-Ray player

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