Input lag from series x controller on pc

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Respectfully,



Microsoft Community Moderator

Hello,

Thank you for posting in Microsoft Community.

We understand that you're experiencing input lag and joystick drift when using the rechargeable battery on your Series X controller on your PC. Let us check on this together and sort this out in timely manner for you to get back to gaming.



One possible solution is to update the firmware of your controller. To do this, connect your controller to your PC using the Xbox Accessories app:

1. If you don’t already have the app installed, get it in the Store: Microsoft Store
   
2. Open the Xbox Accessories app.
   
3. Connect your Xbox Wireless Controller by using a USB cable or the Xbox Wireless Adapter for Windows.
   
4. When the controller is connected, you'll see the message Update Required if an update is mandatory. Install the update.
   

Things to keep in mind

• The Xbox Accessories app is available only on Windows 10/11.
  
• Updating the controller over Bluetooth is not supported.
  
• To customize the Xbox Elite Wireless Controller Series 2 in the Xbox Accessories app, make sure your PC has the latest fixes.See how to get updates
  
• Bluetooth Low Energy requires a PC running the Windows 10 November 2021 Update (or later). To learn how to get the latest Windows update, see: Windows Update: FAQ
  

Another possible solution is to try using a different USB port on your PC. Sometimes, certain USB ports can cause interference with wireless signals, which can result in input lag and joystick drift.

Lastly, try to test your controller in another device, it should be tested to Xbox Console/PC and phone and check if both devices will display the input lag while gaming.



Let us know how it went.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Since you've already gone through the troubleshooting steps and the controller is only 2 days old you have two option. You can either check with the retailer for a possible exchange/refund, or get in touch with the customer support for further assistance. If you happened to purchase the game from the Microsoft store then you will need to get in touch with the online team and they'll take in charge.

If you happened to go with the online team option you can access Contact us | Xbox Support, follow the instructions after clicking on the green button "Contact us" and choose to get help either from an online chat agent or request a callback. Make sure the region on the support website is set to your correct region in order not to find issues with the steps.

On Xbox Series X when some games like Doom Eternal, Crash Bandicoot 4, Psychonauts 2, Tales of Arise and Visage are launched (only Xbox Series X enhanced games and not all of them) any Xbox Series X controller incur in an input issue, with battery and with USB cable without battery: if any key or trigger is pressed rapidly it doesn't work, a sort of input lag. The issue persist in any dashboard menu, then if I turn off and turn on the controller again the problem disappear until I return to the game in background that caused the issue. Any Xbox One X controller works perfectly instead. Both Xbox Series X and Xbox Series X controller are update with the latest update. I noticed that when the issue start the usual buzzing noise of the controller change sound, a lower sound. If I plug any headphone with or without microphone in the Xbox Series X controller the commands are more responsive but the problem remains. I reported more and more times this problem to Microsoft since 3 months but still there isn't an update that resolve this issue with my great disappointment. I think this issue started since about 4 months after a system update, and I think the problem is the same of yours. Can you confirm this?

Not yet, still looking for a solution.