Initial xb1 set up/console shuts down during update

Discus and support Initial xb1 set up/console shuts down during update in XBoX Games and Apps to solve the problem; initial xb1 install of new console. The console seems to be on a timer and after WiFi connected the console wants to update. One hour into this... Discussion in 'XBoX Games and Apps' started by HumanAcrobat959, Dec 22, 2017.

  1. HumanAcrobat959
    HumanAcrobat959 Guest

    Initial xb1 set up/console shuts down during update


    initial xb1 install of new console. The console seems to be on a timer and after WiFi connected the console wants to update. One hour into this process at about 40% complete the console shuts off. It' not hot, the tv timer is off and I cannot get the console
    to allow me to go to home screen for settings to check or change console timer. Help.....

    :)
     
    HumanAcrobat959, Dec 22, 2017
    #1
  2. onyxishere
    onyxishere Guest
    My xbox keeps restarting

    Someone posted a similar problem a while back. It seems it was the shut down preferences that were set. They had their system set to shut down after a certain amount of non use time. When their wireless controller shut off (during the movie) the console
    recognized that as not in use and proceeded with the shut down.

    Perhaps take a look at your preferences and see if you have it set up to shut down after an amount of time. If so, either increase the time or turn the auto shut down off.
     
    onyxishere, Dec 22, 2017
    #2
  3. x ToXiC KiLLz
    x ToXiC KiLLz Guest
    Xbox Live down!

    I'm having the same issue. My xbox one won't download the initial update during set up
     
    x ToXiC KiLLz, Dec 22, 2017
    #3
  4. onyxishere Win User

    My xbox keeps restarting

    Someone posted a similar problem a while back. It seems it was the shut down preferences that were set. They had their system set to shut down after a certain amount of non use time. When their wireless controller shut off (during the movie) the console
    recognized that as not in use and proceeded with the shut down.

    Perhaps take a look at your preferences and see if you have it set up to shut down after an amount of time. If so, either increase the time or turn the auto shut down off.
  5. Bazajaytee Win User

    Xbox one console shutting down during initial setup

    Make sure there is no disc in the drive.

    Unplug the console from power supply and remove the power cord from the power brick and leave it for a few minutes, plug everything back in and see if you can do the setup again, it may be that some of the cables are not correctly seated.

    Make sure you firmly push all cables in, they may offer some resistance when pushing in the cables so just be sure they are fully placed before plugging into the wall.
  6. MaximumExtreme Win User

    new xbox one set-up issue

    Are you sure it's shutting down? After the initial green screen it will go to a black screen the go to the set up. Give it a few minutes to start up. It may look like it's shut down but it's just loading.
  7. Darkon X Win User

    No video when Outputting to SD

    Happens to me all the time when trying to use my slim console upstairs.Yes, holding down RT and Y during start up will re-start your console and set it to initial display settings like turning off Display Discovery and setting it to the lowest resolution
    setting.
  8. ArminatorX Win User

    Xbox doesn't turn off - light blinking

    If the console is shut down and the power light "pulsates", the console is doing some background "cleaning up". For example uploading savegames to the cloud, or finishing a system update.

    Just recently, the May Update was released to the general public, and it might be, if your console is in power saving mode instead of Instant On mode, that the console is busy applying the update during shutting down.

    Let the console run for at least 30 Minutes (depending on your Internet speed), and check if the console is still running after that time.
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Initial xb1 set up/console shuts down during update

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