Initial setup

Discus and support Initial setup in XBoX on Consoles to solve the problem; After typing my WiFi password and enter, the console shuts off and restarts. This is the second Xbox One S that has done this. I returned the first... Discussion in 'XBoX on Consoles' started by ConducingMean27, Jan 8, 2017.

  1. Initial setup


    After typing my WiFi password and enter, the console shuts off and restarts. This is the second Xbox One S that has done this. I returned the first one thinking it was defective, but after my second one I'm not so sure. Help me connect to WiFi so I can
    start playing please.

    :)
     
    ConducingMean27, Jan 8, 2017
    #1
  2. Supernova83
    Supernova83 Guest
    initial setup

    Hi, my xbox often keeps running the first time set up, sometimes 2 or 3 times a week.

    can anyone give me some pointers as to why?

    Thank you
     
    Supernova83, Jan 8, 2017
    #2
  3. JDQuackers
    JDQuackers Guest
    initial setup

    Based on your problem returning, it's possible that you have a faulty harddrive. You might want to contact support and see if the hard drive is covered under warranty:

    support.xbox.com/.../repair-process
     
    JDQuackers, Jan 8, 2017
    #3
  4. {Parity}
    {Parity} Guest

    Initial setup

    That is because you are using Time Warner (Spectrum) internet service. That is a known issue with that service and has been going on for over a year. The best solution is to run the console wired instead of wireless if possible. You should contact them
    to see if they will provide you with a different make/model gateway. They should be well aware of the issue.

    Hope this helps. Good Luck!!
     
    {Parity}, Jan 13, 2017
    #4
  5. OK Fowl
    OK Fowl Guest
    If you use a wired connection it should update fine. For some reason some consoles seem to have an issue with the Wifi that gets patched after the first update and work fine then.
     
    OK Fowl, Oct 31, 2018
    #5
  6. killn ur dudes Win User

    initial setup

    Before getting a new HDD, try clearing the console cache by going to settings on the dashboard, go to memory, and then press Y on the HDD and hit clear cache. If this doesn't help I would try formatting the HDD as well.
  7. JDQuackers Win User

    initial setup

    Based on your problem returning, it's possible that you have a faulty harddrive. You might want to contact support and see if the hard drive is covered under warranty:

    support.xbox.com/.../repair-process
  8. Supernova83 Win User

    initial setup

    followed the above and was fine untill this morning 25 jan, turned off the console last night after having no problems, then this morning i was asked to run the setup again
  9. {Parity} Win User

    Initial setup

    That is because you are using Time Warner (Spectrum) internet service. That is a known issue with that service and has been going on for over a year. The best solution is to run the console wired instead of wireless if possible. You should contact them
    to see if they will provide you with a different make/model gateway. They should be well aware of the issue.

    Hope this helps. Good Luck!!
  10. OK Fowl Win User

    Initial setup

    If you use a wired connection it should update fine. For some reason some consoles seem to have an issue with the Wifi that gets patched after the first update and work fine then.
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Initial setup

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