Initial setup - Can't get it to even start the initial update

Discus and support Initial setup - Can't get it to even start the initial update in XBoX on Consoles to solve the problem; Worst customer support and problem oreintated technicians out of any gaming system. Step it up Xbox. e94de7d6-c92a-4303-81f3-5543ef774b30 Discussion in 'XBoX on Consoles' started by Galickk GUN, Apr 18, 2014.

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  1. Galickk GUN
    Galickk GUN Guest

    Initial setup - Can't get it to even start the initial update


    Worst customer support and problem oreintated technicians out of any gaming system. Step it up Xbox.

    :)
     
    Galickk GUN, Apr 18, 2014
    #1
  2. ShokaRoka
    ShokaRoka Guest
    problems with set up update

    I don't think the other people who replied understand what you are asking because I'm having the same problem. My brand new Xbox One S is going to sleep/turning off DURING the straight out the box initial set up update. Not AFTER it's fully downloaded the
    update and it auto restarts. And when I turn the Xbox one back on, the initial set up update starts over. You can't get to the settings yet to set it to download even when the console is off/sleep because it can't get past the initial set up update. Nobody
    has time to sit in front of the TV for hours, wiggling the controller sticks every 5 mins to keep the controller/Console from going to sleep partially through the Initial setup update and having to start over. It's been 3 days and I haven't been able to play
    one single game yet on my new Xbox One S. Is there any way to prevent this?
     
    ShokaRoka, Apr 18, 2014
    #2
  3. bowski477
    bowski477 Guest
    offline update on console

    Is this the initial setup update? Initial setup needs to be done online.
     
    bowski477, Apr 18, 2014
    #3
  4. Revolt AE
    Revolt AE Guest

    Initial setup - Can't get it to even start the initial update

    ^ Sir, we are trying to get this fixed asap please wait, we should be able to get this fixed soon
     
    Revolt AE, Apr 18, 2014
    #4
  5. PDXDarby
    PDXDarby Guest
    I'm just insanely irritated by this. Been waiting weeks for this, finally got they money, dropped $500 on this and now I can't even play it. This is sooooooooo weak. I'd be at least a little more satisfied if they were to at least give us updates or make
    some kind of address regarding this issue...

    Seems like there are a lot of people being affected by this though...
     
    PDXDarby, Apr 18, 2014
    #5
  6. Legendairy Wisc
    Legendairy Wisc Guest
    Nope I just got mine all set up and went through the questions and it keeps saying there was a problem with the update over and over again.
     
    Legendairy Wisc, Apr 18, 2014
    #6
  7. Revolt AE
    Revolt AE Guest
    that is true, every new user is affected there will be a new update in 24-48 hours please be patient
     
    Revolt AE, Apr 18, 2014
    #7
  8. PDXDarby
    PDXDarby Guest

    Initial setup - Can't get it to even start the initial update

    Wait, so it's 24-48 hours now instead of 1-24 hours?
     
    PDXDarby, Apr 18, 2014
    #8
  9. Revolt AE
    Revolt AE Guest
    ^ There is no specific times it depends when the user gets there update, some take longer to receive than usual
     
    Revolt AE, Apr 18, 2014
    #9
  10. PDXDarby
    PDXDarby Guest
    Should I have my Xbox off and turn it on to check every once in a while then? By the way, thanks for coming in here and giving us some form of answers.
     
    PDXDarby, Apr 18, 2014
    #10
  11. Revolt AE
    Revolt AE Guest
    No problem thats why im here, and if you keep your xbox off that would be great, it will be pushed to your system then
     
    Revolt AE, Apr 18, 2014
    #11
  12. Revolt AE
    Revolt AE Guest
    also thanks for being patient Initial setup - Can't get it to even start the initial update :)
     
    Revolt AE, Apr 18, 2014
    #12
  13. Typical Pickle
    Typical Pickle Guest

    Initial setup - Can't get it to even start the initial update

    I just got out of chat with support and they said its a network issue in certain regions, they said they are working on it so.
     
    Typical Pickle, Apr 18, 2014
    #13
  14. PDXDarby
    PDXDarby Guest
    No problem. Sorry if I sound a little antsy, I've just been very excited to get my Xbox up and running.
     
    PDXDarby, Apr 18, 2014
    #14
  15. xBojiggleZx
    xBojiggleZx Guest
    I just feel so cheated. You spend all that money, and for this? At the least, it would be nice if they put a rush on it.
     
    xBojiggleZx, Apr 18, 2014
    #15
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