Ingrese código de Tarjeta de regalo y no se activa [Translation - Enter gift card code and do ...

HI fromatzrm,

Thanks for your post, if there is any issues redeeming a code be sure to attempt to redeem a code on the console as well as on our redemption website. Steps for this can be found here:

How to redeem an Xbox prepaid code

If this persist please use the
Contact Us portal to get in contact with an agent so we can assist further for this.

I hope this information helps, thanks again.

Buenas noches no deberías tener problemas con tarjetas de regalo. Recomendable tarjeta de regalos de xbox.

[Translation - Good night you shouldn't have problems with gift CARDS. Recommended Xbox Gift Card.]

Translated for other users: Change gamertag

Hello, I would like to change my gamertag, although it has a cost, but I would like to use a gift card, only I do not know what the gift card is, would someone tell me what the gift card is? If the Windows Store or Xbox, thank you in advance.

Hi there AlonsoMendoz

Gift cards can be purchased in some retailers that are codes under a scratch area, and you can then add the code to your gamertag and use it to pay for things like games as well as name change.



Translated for op

Hola AlonsoMendoz

Las tarjetas de regalo se pueden comprar en algunos minoristas que son códigos bajo un área de rascar, y luego puede agregar el código a su gamertag y usarlo para pagar cosas como juegos, así como el cambio de nombre.

Sí, puede pagar con tarjeta de regalo para xbox live gold y xbox game pass si no puede pagar a través del soporte de contacto de tarjeta de regalo

[Translation - Yes, you can pay with a gift card for xbox live gold and xbox game pass if you can not pay through the gift card contact support]

Hola buenas tardes MariiaZelenskaia, espero y te encuentres bien, y cuéntame que tipo de tarjeta compraste?? Fue tarjeta prepago o tarjeta activa, la tarjeta prepago es pequeña, es como la de Netflix y se activa en cajas del comercio, y la tarjeta activa
es mas grande y se abre rompiendo un cintillo, me podrias decir cual de estas dos tarhetas compraste, esto con el fin de ñoderte dar una respuesta certera a tu problema.

[Translation-Hello good afternoon MariiaZelenskaia, I hope and you are well, and tell me what type of card did you buy?? It was a prepaid card or active card, the prepaid card is small, it is like the one from Netflix and it is activated in shopping
boxes, and the active card is bigger and opens breaking a belt, you could tell me which of these two tarhetas you bought, this in order to give you a certain answer to your problem. ]