"Information needed" Email stating its incorrect when its not

Discus and support "Information needed" Email stating its incorrect when its not in XBoX Rewards & Social to solve the problem; I'm having problem with the little statement at the bottom of the page on myRewards. Telling me my email address is incorrect, I've looked into it and... Discussion in 'XBoX Rewards & Social' started by ViDZZ92, Dec 23, 2016.

  1. ViDZZ92
    ViDZZ92 Guest

    "Information needed" Email stating its incorrect when its not


    I'm having problem with the little statement at the bottom of the page on myRewards. Telling me my email address is incorrect, I've looked into it and everything is okay.? what do i need to do?

    :)
     
    ViDZZ92, Dec 23, 2016
    #1
  2. Paladinrja
    Paladinrja Guest
    Any word on the Elder scrolls v skyrim legendary edition xbox 360 backwards compatible on Xbox One?

     
    Paladinrja, Dec 23, 2016
    #2
  3. The credit card you entered is invalid. Try this new website and add it here.

    Wow, what a great site , but you could have let them know its another place to remove payment methods, view Microsoft points balance and eidt your billing information if needed to, or was that just stating the "Obvious?"
     
    Captn Obvious, Dec 23, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    "Information needed" Email stating its incorrect when its not

    Hello ViDZZ92,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
     
    XBLRewards8, Dec 27, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello ViDZZ92,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    "Information needed" Email stating its incorrect when its not

    Hello ViDZZ92,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
  7. XBLRewards8 Win User

    "Information needed" Email stating its incorrect when its not

    Hello ViDZZ92,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  8. Cokney Charmer Win User

    Goldeneye Preorder - £9.90 - Price error?

    as stated...when they detect the higher then usual order numbers for an item with an incorrect Price, they will simply cancel all orders made for that item under that Price...they will confirm by email and the reason used will be an incorrect price, they
    wont take any money from you until the item is dispatched but as its a pre-order it wont even get that far...you can try but dont be surprised when you get the cancellation email
  9. Francia J. Win User

    Can't add a payment method

    Thank you so much for the detailed information, however, since it is stating that your information is incorrect you need to confirm it on their end.
  10. XBLRewards8 Win User

    Email states incorrect when actually correct.

    Hello mwitho,

    We see that you no longer have this warning on your account. Cheers!
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"Information needed" Email stating its incorrect when its not

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