Informação errada de update [Incorrect information update]

Eu fiz isso e eles não fizeram nada. Eles só disseram que se o prazo de pegar o jogo acabou eles não podem fazer nada. Mesmo eu dizendo que só perdi esses jogos por eles terem me dado uma informação errada.

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[Mod Translation - I did it and they did nothing. They just said if the deadline to catch the game is over they can't do anything. Even though I said I only lost those games because they gave me the wrong information. ]

Malheureusement, ils vous ont donné des informations incorrectes.

[Mod Translated - Unfortunately, they gave you incorrect information.]

Eu acabei de entrar em contato com o Walmart para solicitar a troca.

A informação que tive sobre o update é que só sairia um novo em setembro, vamos rezar pra ser verdade então. Caso alguém consiga atualizar, por favor retorne aqui e avise.

Hello Adrian,

Thanks for keeping us updated. I recommend updating your security information if you haven't already :

1. Sign in to the
   Security page with your Microsoft account email address and password.
2. Carefully check all of the phone numbers, alternate email addresses, and security questions and answers associated with your Microsoft account.
   • If any of the above are outdated or incorrect, make sure to update them.
     Important Update the incorrect security information—do
     not delete it. If you delete incorrect information, you’ll be locked out of your account.
     

Update your password as well. your password as well. Let us know if the issue persists once everything has been updated.

Faltou alguma informação?

[Translation-Have you missed any information?]