Infinite Loading Screen Xbox One

I bought PUBG upon release and it has worked fine up until a few days ago, After I finished a match the screen went white. I quit the game and restarted, then after pressing A on the title screen the game just goes to the same white screen. This has been
going on for over 48 hours. Does anyone know how to fix it?

:)

 

Infinite Loading Screen

this happened to me every day in the beta, but hasnt happened yet since release... idk whats up =\

 

Infinite Loading Screen

I've had the game since wed. and it has had a bunch of loading problems. I've had to exit the game and go back in constantly. Also it seems to take a few tries to connect to a multiplayer match. It always says could not connect.

 

try a hard reset. Hold down the console power button till it shuts off, then turn it back on. If that does not work you may have to reinstall.

 

I'm getting the same problem.

 

I have already tried hard reset and reinstalling both multiple times. Neither one has worked.

 

same issue here. Hard reset didn’t work. Factory reset of console didn’t work. Resetting modem didn’t work. Very frustrating. Would love to get a refund at this point.

 

Me too, almost same problem. I got into the character page however all of the options are not showing up, I have to choice blind

 

i hate to say this however delete the game and reinstall, your purchase history will show you own the game so install will be fine.

also please check the region your connecting to and also i find if your not capturing it runs better.. good luck

 

Try uninstalling it and reinstalling it. Hope it works!