Infinite loading screen on starfield

Hello Henry B, My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you are experiencing issues with an infinite loading screen in Starfield.

Try restarting your Xbox completely. Press and hold the power button on the console for about 10 seconds until it turns off completely. After that, turn on the console again and try to load the game.

The console cache can accumulate temporary data that can cause problems. To clear the cache, turn off the console, disconnect it from the power source, and wait a few minutes. Then plug it back in and turn it on. This can help solve infinite loading issues in some cases.

Also make sure that both your Xbox and the Starfield game are updated to the latest version available. Updates typically fix known issues and improve game stability.

If the problem persists, try uninstalling and reinstalling the Starfield game. To do this, go to the game library on your Xbox, find Starfield, and select the option to uninstall it. Then, download and install the game again from the store.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hello LP12389,

I was trying to get you some workarrounds for this, and I found this on Forza forums : https://forums.forzamotorsport.net/turn10_postsm971814_Stuck-in-an-infinite-loading-screen--PC.aspx

Check the solution explained in this specific post to see if it works for you :

https://forums.forzamotorsport.net/turn10_postsm1108098_Stuck-in-an-infinite-loading-screen--PC.aspx#post_1108098

I have the same problem, does your forza havr infinite loading screen?

I have the exact same problem. This is the first time I've seen somebody else say the same exact thing. I haven't tried a different xbox at my house yet tho. IDK what it is, but if you find out how to fix it, could you message me or report back here?

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

- Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

- Wait 30 seconds, and then plug the power cord back in.

- Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

- Continue holding the Pair and Eject buttons for 10-15 seconds.

- Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

- The console should power up and take you directly to the Xbox Startup Troubleshooter.

If your console doesn't have an Eject button, you can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button. Continue holding the Pair and Eject buttons for 10-15 seconds.

- Once you see the Startup Troubleshooter, select Factory Reset and then choose "Keep Games and Apps"

- Once the Reset is complete, you'll be prompted to sign into your console using your Microsoft account credentials, after which you'll choose your preferred settings and your console should display normally again.

NB: A factory reset keeping games and apps will not delete your game saves as they are backed up in the cloud and will resync once you've signed in.