Inexistent family group prevents me from signing in xbox.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Kristofszalupe

May I know if you already verified your adult identity with Microsoft support?

https://www.microsoft.com/en-us/microsoft-365/b...

When the system thinks that you're a child, sometimes is necessary to verify your age.

If you already did it, let me know

Hi Elouadghiri H, my name is Rishabh, I hope you are doing great out there. I’m happy to help you with your question.

Please note that the ability to leave a family group may depend on the permissions and roles set by the family organizer. If you do not see the option to leave the family group, it's possible that the family organizer has restricted this action. In that case, you might need to contact the family organizer to request to be removed from the family group.

If you're looking to leave a family group on Xbox, here's how you can do it:

1. From Xbox Console:

Sign in to the Xbox console with the account that is part of the family group.
Press the Xbox button to open the guide.
Navigate to the "Profile & system" tab.
Scroll down to "Settings" and select "Account."
Choose "Family settings."
Select the family member you want to remove from the family group.
Choose "Remove from family."

2. From Xbox Family Settings App:

Download and install the Xbox Family Settings app on your mobile device.
Sign in with the account that is part of the family group.
Open the app and navigate to the "Family" section.
Select the family member you want to remove.
Choose "Remove from family."

3. From Xbox Website:

Go to the Xbox Family Settings website: https://family.microsoft.com/.
Sign in with the account that is part of the family group.
Click on the family member's profile you want to remove.
Select "Remove from family."

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

I am having the exact same issue. I am an adult, but as I am the only member of the family group I am not allowed to leave it. It prevents me from playing multiplayer Minecraft with my family, and the only way to get out of that is by leaving the family group which I cannot do. Is there a way around this?

Maybe just being a part of the family group alone is changing your account from being adult to being family to prevent anything vulgar being shared to the family potentially.

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

Just add the account that is logged into Xbox to the family group from the account that created that group. Automatically the console will be added as a connected device.

From the account that manages the group Press the Xbox button to open the guide. Select Sign in and sign into your account.

Press the Xbox button again and select Profile & system > Settings > Account > Family settings > Manage family members > Add to family.

Select your invited family member's profile and press the A button on your controller.

Best regards.