Ineligible for Gamerscore Mega Deal

It is strange that the system keeps saying I am not eligible for this promotion. But I am in Canada now, why I can not get this promotion?

:)

 

gamerscore mega deal

I still havent recived my discount code by email

 

Gamerscore Mega Deal - Code not received

I never received my code for "Gamerscore Mega Deal" is it possible to resend the code?

 

Have you recently moved to Canada? Did you change the region on your account?

 

I have been in Canada for 2 years, and I brought my Xbox here.

 

Hey there BigkoalaZhu.

Please be sure the region of your account is tied to the correct region. If you moved from another country to Canada it is likely that your account is still tied to the previous region. For steps to check and change your region, check out

this troubleshooter.

 

Still not work, and I even can not contact the official online chat. I can not enter my name when I try to submit a chat request since the editor is gray.

 

Hey, BigkoalaZhu! Sorry to see that! You should be able to reach local support via phone directly
here. Let us know how that works!