Increddible bad support

Hub van de Laar · Jun 18, 2016

Got an Xbox account because I clicked the wrong button. Now I want to get rid of the X-box account as soon as possible.

One of the reasons is the incredible stupid auto generated Account Id called VibratoryBear35.

I'm not sure whether in English a vibrator has the same function as in Dutch, but I don't need one.

Then I tried to cancel the account, used the X-box page, needed to go to the Microsoft Account on the Servics and Registrations page.

There I did not find the linked X-box account.

Then decided to go to the X-Box Support page; Chose Accounts; Contact at the bottom; Chose Account again; Then Other and got to a page wher I could choose: Chat; Call-back (not available now); Place on this Forum; and Tweeting (I've no account).

I first chose Chatting and arrived at a page "Chatting with Microsoft" with Step 1: thanks for registering and PROTECTED fields to enter the required first name and last name !!!!

AMATEURS !

:)

RooK53 · Jun 18, 2016

bad support

I installed the disc last night with no issues. Downloaded all the maps, plays well.

Internet Expert · Jun 18, 2016

Bad Support

Issuing chargebacks through your bank will get your account hit with an Enforcement action for "Marketplace Theft".

More details about your account suspension can be found by logging on here: http://enforcement.xbox.com. If eligible, you can submit a case review to request more information or as an appeal.

Since the Xbox Enforcement team do not post here on the forums, this will be the most assistance you can find here. No user on the forum has access to your account details and Enforcement records.

Patrat46 · Jun 20, 2016

You can change it in the first 30 days for free. Or pay $10 to change it after that point.

Here are some step by step instructions on how to change it.

support.xbox.com/.../change-xbox-live-gamertag

As for deleting its not possible.

Patrat46

You can change it in the first 30 days for free. Or pay $10 to change it after that point.

Here are some step by step instructions on how to change it.

support.xbox.com/.../change-xbox-live-gamertag

As for deleting its not possible.

Internet Expert

Issuing chargebacks through your bank will get your account hit with an Enforcement action for "Marketplace Theft".

More details about your account suspension can be found by logging on here: http://enforcement.xbox.com. If eligible, you can submit a case review to request more information or as an appeal.

Since the Xbox Enforcement team do not post here on the forums, this will be the most assistance you can find here. No user on the forum has access to your account details and Enforcement records.

RooK53

I installed the disc last night with no issues. Downloaded all the maps, plays well.

EDDIE1143-A60C5DB9-E

i cant install disc either even after doing hard reset. its not my disc as it runs fine on 360 and my mates xbox one

Mister Getafix

Heya!

Internet Expert has provided some great info there and we definitely recommend checking out what was shared.

In addition to that info, if you every believe your account is compromised be sure to follow the steps provided on the

"I think my account has been hacked" guide.

Then reach out to your bank and the chat team. It would be a good idea to put a hold on the card and request that your bank investigate it. They would handle getting your money back with the proper teams.

These are the best steps to take in this scenario and the chat/phone agents should never suggest a charge back.

If you can provide us with an SR for that conversation we may be able to take a closer look at what the agent was referring to.

Increddible bad support