Incorrect timestamps

On the 31st of July i have unlocked two achievements on my Xbox One (Three's Company and Bling Bling in the game Agents of Mayhem). They unlocked on the console, showing the correct timestamp when looking them up: correct

This particular evening there have been trouble with achievements unlocking, as i have seen multiple people complaining on Reddit and the TrueAchievements forum. Just to be safe and to keep my TA-achievement streak going, i also attempted to get an achievement
on my Windows-computer (It's Only Rock n' Roll from the game Marvel's Guardians of the Galaxy: The Telltale Series (Win 10)). Even though i met the requirements for the achievement, it did not unlock.

The next day i looked at my Xbox again, and for some very weird reason both Xbox-one achievements have unlocked overnight, having a timestamp of august 1st on xbox.com. This was weird, so i contacted Xbox support. They advised me
to turn of my Xbox in a specific way to force my achievements to synchronize.

However, they synchronized incorrectly and changed their timestamp into August 1st: incorrect

Because my Windows 10 achievement also did not unlock correctly (nothing happened until August 5th), my achievement streak of almost a year was broken.

This pisses me off big time, as it was not my fault and i was not to blame for losing my streak. I contacted Xbox support another time, but all they could do was let me fill in some survey and send my issue to the 'system engineers', so far without any real
answer or solution.

Anyone else perhaps has an idea?

:)

 

Incorrect Achievement Time Stamp

In addition I've also noticed the timestamps for the achievements are also incorrect on Xbox.com. They are still correct on Smartglass and the snapped achievement app. Please fix this ASAP.

 

Achievement timestamps on xbox.com are incorrect

Hello all

So my timestamps for achievements are a little messed up. My last played date for games functions correctly. After 12AM the last played date changes to the current date when booting up a game. However the achievement timestamps only change after 4AM (yes
I checked). Before 4AM and the are stamped as the previous day.

My timezone is set right on the console and on the website. This was the only reason I could find online why it might be not working properly but that's not the case. I know it's not a huge issue but for some reason it bugs me a little. It had been functioning
properly in the past so I'm not sure why the issue has arose. On the console the timestamps appear as the correct date but the info is conflicting on the website.

Thanks!

 

Achievements are having trouble, You need to wait

 

I have been patient, but this only caused my achievements to synchronize in the incorrect way. Any tips or tricks i may do that will solve my issue other than being patient?

 

You can do a Power Cicle on your Xbox, but as the other guy said, there is a problem with the achievements

 

Thanks for your response.

I did the power cycle as a tip of one of the first support employees i contacted, which unfortunately caused my achievements to synchronize the incorrect way. The latest support employee i contacted also advised me to ask the community for help, which i
always feel is a bit of a 'go away with your problem'-solution. Guess i'll just have to really be patient this time and hope for the best

 

This is really a bad thing to Xbox comunity, many users don't like It, I hope they fix It as soon as possible

 

So, at this point we are almost 3 weeks ahead of the point where the achievements messed up. At this point i have talked to 4 support employees, i filled in some survey two times for two different cases on this matter and the system engineers are on the
case. However, i have not seen a real solution so far.

Do i still have to wait for my situation to 'fix itself'?

 

It has been 55 days since the time stamps messed up my achievement streak. I have send multiple e-mails to my contact at the Xbox Support, who was reassuring me with this line 'Nothing to worry,
you have me until the end.' (dd. 27/08/18).

Since then i have sent two more e-mail (10/9/18 and 22/9/18) regarding any possible updates i am unaware of. So far, no answers from support-employee Michelle nor any solution for my issue.

When will my issue be resolved, if it will be ever resolved?

 

Hi Jeroen,

We understand there are issues with the achievements. Please check out the following link:

Achievement Unlocking Issues? -- CHECK HERE!!

I hope this helps