Incorrect Suspension ?

Discus and support Incorrect Suspension ? in XBoX on Consoles to solve the problem; I recently received an email basically saying I've been suspended. I'm absolutely confused as to why my account is being suspended. Under the... Discussion in 'XBoX on Consoles' started by l Vital Blade l, Aug 17, 2016.

  1. Incorrect Suspension ?


    I recently received an email basically saying I've been suspended. I'm absolutely confused as to why my account is being suspended. Under the Enforcement history theres a temporally suspension and a permanent suspension being mentioned,
    so i don't even know if I'm permanently suspended or not. I haven't done anything to be charged with a permanent suspension. Also when i try to create a case review, there is no option to allow me to make a case review. How can this be solved ASAP???

    :)
     
    l Vital Blade l, Aug 17, 2016
    #1
  2. Andeezee32
    Andeezee32 Guest
    Failed ap25 challenge

    ah incorrect forums, thanks for the info i will post my problem into the account suspension forums

    thanks
     
    Andeezee32, Aug 17, 2016
    #2
  3. Xbox live trouble

    NightfireZombie, this is incorrect.

    Support is unable to assist with suspensions. Calling support after you've been suspended will likely just be a frustrating experience, since they have no control over your profile's suspension.
     
    Mister Barakus, Aug 17, 2016
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Incorrect Suspension ?

    Any Xbox Live member with an active enforcement action may submit a case for review through the account's Enforcement History, provided the enforcement meets the following requirements:

    The enforcement's duration is greater than 24 hours in length

    The enforcement was issued in the last 12 months

    The account enforced has an age set as 18+ (in case of a minor's account only the parental account can apply for a case review)

    In case of a permanent device ban you can't file for a review.
     
    M3tal Daz3, Aug 17, 2016
    #4
  5. Hey Vital Blade,

    If your suspension is listed with an end date of 12/31/9999, that's a permanent suspension. Otherwise, it's a temporary suspension.
     
    Theory of Game, Aug 18, 2016
    #5
  6. Norm1278
    Norm1278 Guest
    I have a week-long communications ban as well---no idea why, I talk to very few people and have never sent abusive messages to people.
     
    Norm1278, Aug 18, 2016
    #6
  7. M3tal Daz3
    M3tal Daz3 Guest
    Norm1278 communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video
    communications, Skype on Xbox One, in-game chat, and party chat.

    To check your enforcement:

    enforcement.xbox.com/.../ShowEnforcements

    Regarding info for the case review:

    enforcement.xbox.com/.../howto
     
    M3tal Daz3, Oct 31, 2018
    #7
  8. M3tal Daz3 Win User

    Incorrect Suspension ?

    Norm1278 communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video
    communications, Skype on Xbox One, in-game chat, and party chat.

    To check your enforcement:

    enforcement.xbox.com/.../ShowEnforcements

    Regarding info for the case review:

    enforcement.xbox.com/.../howto
  9. Norm1278 Win User

    Incorrect Suspension ?

    I have a week-long communications ban as well---no idea why, I talk to very few people and have never sent abusive messages to people.
  10. Theory of Game Win User

    Incorrect Suspension ?

    Hey Vital Blade,

    If your suspension is listed with an end date of 12/31/9999, that's a permanent suspension. Otherwise, it's a temporary suspension.
  11. M3tal Daz3 Win User

    Incorrect Suspension ?

    Any Xbox Live member with an active enforcement action may submit a case for review through the account's Enforcement History, provided the enforcement meets the following requirements:

    The enforcement's duration is greater than 24 hours in length

    The enforcement was issued in the last 12 months

    The account enforced has an age set as 18+ (in case of a minor's account only the parental account can apply for a case review)

    In case of a permanent device ban you can't file for a review.
  12. Tezzerrific Win User

    The Microsoft banning process is broken.

    incorrect, most of the 2 day and 3 day suspensions are all automated.
Thema:

Incorrect Suspension ?

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